At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Luton Airport.
- Company: Join SSP and work with iconic brands like Burger King and Starbucks.
- Benefits: Earn up to £15.31 per hour, enjoy discounts, and receive award-winning training.
- Other info: Flexible hours with potential for permanent roles and excellent career growth.
- Why this job: Make an impact every day while thriving in a vibrant atmosphere.
- Qualifications: Previous leadership experience in hospitality or retail is preferred.
The predicted salary is between 27600 - 27600 € per year.
Pay Rate: £13.81 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.31 per hour. Part Time (20 hrs) fixed term roles available. This role has potential to be made permanent. Hours of operation are 2am to 11 pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and sell alcohol.
ABOUT THE DUTY MANAGER ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
AS A DUTY MANAGER WE WILL OFFER YOU: Discounted Meal and free Parking while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. Health & Wellbeing Support. A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in England employer: SSP Food Travel Experts
At SSP, we pride ourselves on being an exceptional employer, offering a dynamic work environment at Luton Airport where no two days are the same. As a Duty Manager, you'll enjoy competitive pay rates, including additional incentives for night shifts, alongside comprehensive training and development opportunities to help you grow in your career. Our commitment to employee wellbeing, coupled with discounts and a vibrant team culture, makes SSP a fantastic place to thrive in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in England
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of the action.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems on the fly. Be ready to share these experiences during your interview to demonstrate that you can handle the fast-paced environment at Luton Airport.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Show up looking sharp and professional to convey that you take the Duty Manager role seriously and are ready to lead with style.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great way to stand out!
We think you need these skills to ace Duty Manager in England
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see that energy and enthusiasm!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leading teams and delivering great customer service. We appreciate when applicants take the time to connect their skills with what we’re looking for.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and quick – just a few clicks and you’re done!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Role Inside Out
Before your interview, make sure you understand the Duty Manager role thoroughly. Familiarise yourself with the responsibilities, such as leading a team and managing daily operations. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you kept the energy high during busy shifts and inspired your team to deliver great customer service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about situations where you've had to think on your feet, especially in a fast-paced environment like hospitality. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
