General Manager in Crumlin

General Manager in Crumlin

Crumlin Full-Time 36000 - 48000 £ / year (est.) No home office possible
SSP Food Travel Experts

At a Glance

  • Tasks: Lead a dynamic team to deliver exceptional food service at Belfast Airport.
  • Company: Join SSP, the global food travel experts with over 500 brands.
  • Benefits: Enjoy a competitive salary, flexible working, and generous discounts.
  • Why this job: Make a real impact in a vibrant environment while developing your leadership skills.
  • Qualifications: Proven leadership experience and a passion for customer service.
  • Other info: Be part of a diverse team with excellent career growth opportunities.

The predicted salary is between 36000 - 48000 £ per year.

If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our creations like Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As a General Manager, you’ll be rewarded with a competitive salary of up to £40,000 p.a. and enjoy:

  • Discounted meal on shift
  • Colleague discount - up to 50%
  • Friends & Family discount up to 20% (T&C apply)
  • Flexible working
  • Management bonus scheme
  • Access to digital GPs, 24/7 helpline for you & family
  • Wellbeing support and family friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

We’re looking for an inspirational leader to lead our team at Soul & Grain. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.

As General Manager you’ll:

  • Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
  • Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
  • Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
  • Lead and build your teams knowledge to deliver and sustain business Change Plans and resource‑planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
  • Ensure the unit is in line with the guidance provided by internal systems.
  • Build strong stakeholder management and trusted relationships with our clients and partners.
  • The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.

SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of the journey with us!

General Manager in Crumlin employer: SSP Food Travel Experts

At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture that values diversity and inclusion. As a General Manager at Soul & Grain in Belfast Airport, you'll enjoy competitive pay, flexible working hours, and numerous benefits including discounts, wellbeing support, and opportunities for professional development. Join us to inspire your team, enhance customer experiences, and grow your career in a dynamic environment where every day brings new challenges and rewards.
SSP Food Travel Experts

Contact Detail:

SSP Food Travel Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land General Manager in Crumlin

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Familiarise yourself with their brands and values, so you can show how your passion for food and travel aligns with what they do at Soul & Grain.

✨Tip Number 3

Practice your leadership stories! As a General Manager, you'll need to demonstrate your ability to inspire and coach teams. Think of examples where you've successfully led a team or improved customer service, and be ready to share them.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Soul & Grain.

We think you need these skills to ace General Manager in Crumlin

Leadership Skills
Customer Service Excellence
Team Recruitment and Training
Operational Management
Sales Growth Strategies
Stakeholder Management
Problem-Solving Skills
Coaching and Development
Change Management
Attention to Detail
Safety Compliance
Communication Skills
Brand Management
Profit Maximisation

Some tips for your application 🫡

Show Your Passion for Food and Travel: Make sure to highlight your love for food and travel in your application. We want to see how your enthusiasm aligns with our mission at Soul & Grain, so share any relevant experiences that showcase this passion!

Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the General Manager role by emphasising your leadership skills and experience in the food industry. We appreciate when candidates take the time to connect their background to what we do.

Be Authentic and Personal: Let your personality shine through in your written application. We’re looking for someone who can inspire and lead a team, so don’t be afraid to show us who you are and what makes you unique!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at SSP Food Travel Experts

✨Know Your Stuff

Before the interview, dive deep into the company’s values and the specific role of General Manager. Familiarise yourself with their brands like Upper Crust and BrewDog, and think about how your experience aligns with their mission to deliver exceptional customer service.

✨Showcase Your Leadership Skills

As a General Manager, you’ll be leading a team, so be ready to share examples of how you've successfully recruited, trained, and motivated staff in the past. Highlight any specific strategies you’ve used to build a strong team culture and drive sales.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of scenarios where you’ve had to resolve issues or implement changes effectively, and be prepared to discuss the outcomes.

✨Ask Insightful Questions

At the end of the interview, don’t shy away from asking questions. Inquire about the company’s future plans, how they measure success in the role, or what challenges the team is currently facing. This shows your genuine interest and helps you gauge if it’s the right fit for you.

General Manager in Crumlin
SSP Food Travel Experts
Location: Crumlin

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>