Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry
Part-Time Duty Manager — Hospitality & Ops Lead (20h)

Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry

Coventry Part-Time 12 - 15 £ / hour (est.) No home office possible
SSP Food Travel Experts

At a Glance

  • Tasks: Lead a team to enhance customer experiences and ensure smooth operations.
  • Company: Leading food service provider in Coventry with a focus on quality.
  • Benefits: Flexible hours, competitive pay, discounts, and development programmes.
  • Why this job: Join a dynamic team and make a real difference in customer satisfaction.
  • Qualifications: Strong supervisory experience and a passion for hospitality.
  • Other info: Great opportunity for career growth in a vibrant environment.

The predicted salary is between 12 - 15 £ per hour.

A leading food service provider in Coventry is seeking a dedicated Duty Manager to enhance customer experiences in their M&S Simply Food unit. This part-time role requires strong supervisory experience and a commitment to creating a welcoming atmosphere.

Responsibilities include:

  • Guiding a team
  • Ensuring operational efficiency
  • Celebrating exceptional service

The position offers flexible hours, competitive pay, and various employee benefits including discounts and development programs.

Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry employer: SSP Food Travel Experts

As a leading food service provider in Coventry, we pride ourselves on fostering a supportive and dynamic work environment where our employees can thrive. With flexible hours and competitive pay, we offer numerous benefits including discounts and tailored development programmes to help you grow in your career. Join us to be part of a team that values exceptional service and creates memorable experiences for our customers.
SSP Food Travel Experts

Contact Detail:

SSP Food Travel Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.

Tip Number 2

Prepare for those interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your personality! When you get the chance to meet potential employers, let your passion for creating a welcoming atmosphere shine through. A positive attitude can set you apart from other candidates.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our team!

We think you need these skills to ace Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry

Supervisory Experience
Customer Service Skills
Team Leadership
Operational Efficiency
Attention to Detail
Communication Skills
Problem-Solving Skills
Flexibility
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how much you care about creating a welcoming atmosphere and enhancing customer experiences.

Highlight Your Supervisory Skills: Make sure to emphasise any supervisory experience you have. We’re looking for someone who can guide a team effectively, so share examples of how you've led others in previous roles.

Be Specific About Your Achievements: Don’t just list your responsibilities; tell us about your successes! Whether it’s improving operational efficiency or celebrating exceptional service, we love to hear about the impact you’ve made.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.

How to prepare for a job interview at SSP Food Travel Experts

Know the Company Inside Out

Before your interview, take some time to research the food service provider and their M&S Simply Food unit. Understand their values, mission, and what sets them apart in Coventry. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

Showcase Your Supervisory Skills

As a Duty Manager, you'll need strong supervisory experience. Prepare examples from your past roles where you've successfully led a team, resolved conflicts, or improved operational efficiency. Be ready to discuss how you can create a welcoming atmosphere for both customers and staff.

Emphasise Customer Experience

Since enhancing customer experiences is key to this role, think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to demonstrate your commitment to exceptional service and how you can contribute to the team's success.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they celebrate exceptional service. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.

Part-Time Duty Manager — Hospitality & Ops Lead (20h) in Coventry
SSP Food Travel Experts
Location: Coventry

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