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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure excellent customer service.
- Company: Join SSP at M&S Bristol Airport, where energy meets friendliness.
- Benefits: Earn £14.25 per hour, plus extra for night shifts, with great discounts and training.
- Other info: Flexible shifts, opportunities for growth, and a vibrant workplace culture.
- Why this job: Perfect for those who thrive in fast-paced environments and love leading teams.
- Qualifications: Previous experience in retail or hospitality leadership is preferred.
The predicted salary is between 30000 - 32000 £ per year.
About the Role
RETAIL DUTY MANAGER - M&S Bristol Airport
Pay Rate: £14.25 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.75 per hour.
Shift Pattern: Full-Time (37.5 hrs). Shifts between 5am and midnight, any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU:
Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role has got your name on it! Due to some responsibilities within the Retail Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE RETAIL DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
AS A RETAIL DUTY MANAGER WE WILL OFFER YOU:
- Discounted Parking whilst on shift
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- Health & Wellbeing Support.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Bristol employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Bristol
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, practice common questions, and think about how your experience aligns with the Retail Duty Manager role. Confidence is key, so show them you’re ready to lead!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Duty Manager in Bristol
Some tips for your application 🫡
Show Your Energy: When writing your application, let your enthusiasm shine through! We want to see that you’re as excited about the role as we are. Use lively language and share why you love working in a fast-paced environment.
Highlight Leadership Experience: Make sure to mention any previous experience leading a team, especially in retail or hospitality. We’re looking for someone who can inspire others, so share specific examples of how you've motivated your team in busy situations.
Be Results-Focused: We love candidates who are all about results! In your application, talk about how you’ve improved performance in past roles. Whether it’s boosting sales or enhancing customer satisfaction, show us how you’ve made an impact.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Retail Duty Manager. Familiarise yourself with the daily operations, team leadership, and customer service expectations. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. This will show that you're ready to inspire and motivate others.
✨Emphasise Flexibility and Adaptability
Retail can be unpredictable, so highlight your ability to adapt to changing situations. Share stories about how you've handled busy shifts or unexpected challenges in previous roles. This will reassure them that you can keep the energy high, even during peak times.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.