At a Glance
- Tasks: Lead a team to deliver top-notch service in a busy food retail environment.
- Company: Join SSP Food Travel Experts at Birmingham New Street Station.
- Benefits: Earn £13.61 per hour, enjoy meal discounts and career growth opportunities.
- Other info: Flexible hours available for both part-time and full-time roles.
- Why this job: Be part of a dynamic team and enhance your leadership skills.
- Qualifications: Previous experience in hospitality or retail is essential.
The predicted salary is between 28000 - 30000 £ per year.
SSP Food Travel Experts is seeking a Duty Manager for the M&S Simply Food at Birmingham New Street Station. The successful candidate will have previous experience in a similar high-volume hospitality or retail role, guiding colleagues to ensure operational excellence and exceptional customer service.
With both part-time and full-time opportunities, the role offers a competitive pay rate starting at £13.61 per hour, along with various employee benefits including meal discounts and career growth programs.
Duty Manager – Early Shifts, Flexible Hours in Birmingham employer: SSP Food Travel Experts
SSP Food Travel Experts is an excellent employer, offering a dynamic work environment at the bustling Birmingham New Street Station. With flexible hours and competitive pay, employees benefit from meal discounts and robust career growth opportunities, fostering a culture of support and development that empowers staff to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager – Early Shifts, Flexible Hours in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality or retail sectors. A personal recommendation can really give you an edge when applying for roles like the Duty Manager position.
✨Tip Number 2
Prepare for the interview by researching SSP Food Travel Experts and their values. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll make you look super prepared!
✨Tip Number 3
Practice common interview questions related to operational excellence and customer service. Think about your past experiences and how they relate to the skills needed for the Duty Manager role. We all know practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. So, get clicking!
We think you need these skills to ace Duty Manager – Early Shifts, Flexible Hours in Birmingham
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in high-volume hospitality or retail roles. We want to see how you've guided colleagues and ensured operational excellence, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for the Duty Manager role. Use keywords from the job description to show us you understand what we’re looking for and how you fit the bill.
Be Personable:We love a bit of personality! When writing your application, let your enthusiasm for customer service shine through. Show us why you’re passionate about creating exceptional experiences for customers.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSP Food Travel Experts
✨Know the Company Inside Out
Before your interview, take some time to research SSP Food Travel Experts and their operations at M&S Simply Food. Understand their values, mission, and what sets them apart in the hospitality and retail sector. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Highlight Relevant Experience
Make sure to prepare examples from your previous roles that demonstrate your experience in high-volume environments. Talk about specific situations where you guided colleagues or ensured operational excellence. This will showcase your ability to thrive in a busy setting and lead a team effectively.
✨Showcase Your Customer Service Skills
As a Duty Manager, exceptional customer service is key. Be ready to discuss how you've handled challenging customer interactions in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you determine if the company culture aligns with your values.
