At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and operational excellence.
- Company: Join the global food travel experts at Starbucks Bath Station.
- Benefits: Enjoy a competitive salary, flexible working, and generous discounts.
- Why this job: Make a real impact every day while developing your leadership skills.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Be part of an inclusive workplace with ongoing development opportunities.
The predicted salary is between 28000 - 42000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
As a General Manager, you’ll be rewarded with a competitive salary of £35,000 p.a. and enjoy:
- Discounted meal on shift
- Colleague discount
- Benefits up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational leader to lead our team at Starbucks. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
As General Manager you’ll:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your teams knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
General Manager in Bath employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bath
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Starbucks. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Starbucks' values and culture. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our mission of delivering exceptional customer service.
✨Tip Number 3
Practice your leadership skills! As a General Manager, you’ll need to inspire your team. Think of examples from your past experiences where you’ve successfully led a team or resolved conflicts, and be ready to share those stories.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re serious about joining our team at Starbucks.
We think you need these skills to ace General Manager in Bath
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and travel shine through! We want to see how excited you are about the role and how you can bring that enthusiasm to our team.
Tailor Your CV: Make sure your CV is tailored to the General Manager position. Highlight your leadership experience and any relevant skills that align with what we’re looking for. It’s all about showing us why you’re the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that get straight to the heart of your experience and qualifications. Avoid fluff and focus on what matters!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Starbucks Bath Station.
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Stuff
Before the interview, dive deep into Starbucks' values and mission. Understand their approach to customer service and operational excellence. This will help you align your answers with what they’re looking for in a General Manager.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your coaching techniques and how you've developed team members' skills. This is crucial since they want someone who can inspire and elevate their team.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing trade activity or resolving team conflicts. Think through potential scenarios and have structured responses ready to demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about their current challenges or future goals. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.