Assistant Store Manager

Assistant Store Manager

Full-Time 28800 - 38400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager and inspire your team to deliver exceptional customer service.
  • Company: Join M&S Simply Food, a leader in food travel with over 500 brands.
  • Benefits: Enjoy up to 50% discount, flexible working, and management bonuses.
  • Why this job: Make a real difference every day while developing your leadership skills.
  • Qualifications: Proven experience in leading a team and excellent communication skills.
  • Other info: Be part of an inclusive workplace with great career development opportunities.

The predicted salary is between 28800 - 38400 £ per year.

About the Role

Assistant Store Manager – M&S Simply Food Brighton

If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.

We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As Assistant Store Manager, you’ll be rewarded with a competitive salary up to £32,000 p.a and enjoy:

  • Colleague discount - up to 50%
  • 75% colleague discount when on shift
  • Friends & Family discount 20% (T&C apply does not apply to all brands)
  • Flexible working
  • Management bonus scheme
  • Access to digital GPs, 24/7 helpline for you & family
  • Wellbeing support through Retail Trust and family-friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

We’re looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

As Assistant Store Manager you’ll:

  • Be passionate and dedicated and a strong support to the General Manager.
  • Have the highest standards of brand quality and safety for our customers and team.
  • Be an inspiration to the team to deliver outstanding customer service and loyalty.
  • Mentor and train the team to grow and excel.
  • Have proven experience and confidence in leading a team.
  • Set an example of excellent service skills.
  • Communicate effectively and clearly.
  • Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!

Assistant Store Manager employer: SSP Food Travel Experts

At M&S Simply Food in Brighton, we pride ourselves on being a leading employer that values passion for food and travel. Our vibrant work culture fosters inclusivity and personal growth, offering competitive salaries, generous discounts, and comprehensive wellbeing support. Join us to inspire your team, enhance customer experiences, and take advantage of ongoing development opportunities in a dynamic environment.
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Contact Detail:

SSP Food Travel Experts Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at M&S Simply Food on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience aligns with their values, especially around customer service and team leadership. We want you to shine!

✨Tip Number 3

Show your passion for food and travel during your interview. Share personal stories that connect your interests with the role. It’ll help you stand out as someone who truly fits the M&S vibe.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Assistant Store Manager

Customer Service Skills
Team Leadership
Mentoring and Training
Communication Skills
Adaptability
Resilience
Operational Excellence
Brand Quality Standards
Passion for Food
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Food and Travel: Make sure to highlight your love for food and travel in your application. We want to see how your interests align with our mission at M&S Simply Food, so don’t hold back!

Tailor Your CV and Cover Letter: Take the time to customise your CV and cover letter for the Assistant Store Manager role. Use keywords from the job description to show us you’re a perfect fit for the team.

Highlight Your Leadership Skills: As an Assistant Store Manager, you’ll be leading a team. Share examples of your previous leadership experiences and how you’ve inspired others to excel in their roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at SSP Food Travel Experts

✨Know Your Brands

Familiarise yourself with the brands that M&S Simply Food works with. Understanding their offerings, values, and customer service standards will show your passion for food and travel, which is key for this role.

✨Showcase Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your ability to inspire and mentor others, as well as how you’ve handled challenges. This will demonstrate your readiness for the Assistant Store Manager position.

✨Customer Service Excellence

Be ready to discuss your approach to delivering outstanding customer service. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the expectations of the role.

✨Adaptability is Key

Think about times when you had to adapt quickly to changing situations. Share these experiences during the interview to illustrate your resilience and flexibility, which are crucial traits for an Assistant Store Manager.

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