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- Tasks: Support the General Manager and lead a passionate team at Starbucks.
- Company: Join a global food travel expert at Edinburgh Airport.
- Benefits: Competitive salary, up to 50% colleague discount, flexible working, and wellbeing support.
- Why this job: Make a difference daily while inspiring your team and delivering exceptional service.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Opportunities for development and a supportive, diverse work environment.
The predicted salary is between 28000 - 36000 £ per year.
About the Role
Assistant General Manager – Starbucks - Edinburgh Airport
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you’ll be rewarded with a competitive salary of up to £32,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Discounted parking while on shift
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant General Manager to join our team at Starbucks. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant General Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
Please note that Edinburgh Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant General Manager employer: SSP Food Travel Experts
Contact Detail:
SSP Food Travel Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starbucks or similar companies. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with the role of Assistant General Manager. We want you to showcase your leadership skills and passion for customer service!
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused environment like Starbucks. Show up looking sharp and ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Edinburgh Airport.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for food and travel shine through! We want to see how excited you are about joining our team at Starbucks and making a difference in the customer experience.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience. Focus on your leadership skills and any previous roles where you've delivered exceptional customer service, as these are key for the Assistant General Manager position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Brand
Before the interview, dive deep into Starbucks' values and mission. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire and mentor others.
✨Customer Service Focus
Highlight your passion for exceptional customer service. Think of specific instances where you've gone above and beyond for customers. This role is all about creating memorable experiences, so make sure to convey your dedication to customer satisfaction.
✨Be Adaptable and Resilient
The fast-paced environment at an airport means things can change quickly. Prepare to discuss how you've handled unexpected challenges in the past. Show that you can stay calm under pressure and adapt your approach as needed to ensure operational excellence.
