At a Glance
- Tasks: Support the General Manager and lead a passionate team to deliver exceptional service.
- Company: Join a global food travel expert with exciting brands like Starbucks and Upper Crust.
- Benefits: Enjoy up to 75% discount, flexible working, and access to wellbeing support.
- Other info: Opportunities for apprenticeships and ongoing development await you.
- Why this job: Make a real impact every day in a dynamic and supportive environment.
- Qualifications: Leadership experience and a strong focus on customer service are essential.
The predicted salary is between 28000 - 39200 € per year.
Overview
Assistant General Manager – Starbucks @ Bristol Temple Meads Station
If you\'re passionate about food and travel, you\'ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\'re flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As Assistant General Manager, you\\\'ll be rewarded with a competitive salary of £28,000 p.a. and enjoy:
- Colleague discount - up to 50%
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We\'re looking for an inspirational Assistant General Manager to join our team at Starbucks. You\'ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
Responsibilities
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Qualifications
- Demonstrated leadership experience and ability to support a General Manager.
- Commitment to high standards of brand quality and safety.
- Strong customer service focus and ability to coach a team.
- Effective communication and adaptability in a fast-paced environment.
Benefits
- Colleague discount - up to 50%
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Flexible working
- Management bonus scheme
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
Assistant General Manager in Bristol employer: SSP Food Travel Experts
At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture at Bristol Temple Meads Station. With competitive salaries, generous discounts, and a strong commitment to employee wellbeing and development, we empower our team members to thrive both personally and professionally. Join us to be part of a diverse community that values your contributions and supports your growth through various training opportunities and flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show your passion! When you're chatting with the interviewer, let your enthusiasm for food and travel shine through. They want to see that you're genuinely excited about the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you're keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant General Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for food and travel shine through! We want to see how excited you are about joining our team at Starbucks and making a difference in customer service.
Tailor Your Experience:Make sure to highlight your leadership experience and any relevant skills that match the job description. We love seeing how your background aligns with what we’re looking for in an Assistant General Manager!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Starbucks.
How to prepare for a job interview at SSP Food Travel Experts
✨Know Your Brand
Before the interview, dive deep into Starbucks' values and mission. Understand their commitment to quality and customer service. This will help you align your answers with what they stand for and show that you're genuinely passionate about the brand.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or mentored others. Highlight how you inspired your team to deliver exceptional service, as this role requires strong leadership and the ability to motivate others.
✨Demonstrate Adaptability
In a fast-paced environment like Starbucks, adaptability is key. Think of situations where you've had to adjust quickly to changes or challenges. Share these stories during your interview to illustrate your resilience and problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about the team culture, training opportunities, or how they measure success in the Assistant General Manager role. This shows your interest in the position and helps you gauge if it's the right fit for you.
