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- Tasks: Engage with customers and ensure an outstanding experience while collaborating with your team.
- Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks at airports.
- Benefits: Enjoy flexible hours, discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team that creates feel-good moments for customers every day.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
- Other info: Work across various SSP units based on business needs, with shifts from 3am to 11pm.
Select how often (in days) to receive an alert:
TEAM MEMBER – MULTI FUNCTIONAL UNIT EDINBURGH AIRPORT
Pay Rate: £12.40 per hour + as a little incentive, you will earn an extra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.60 per hour. We offer additional service charge.
Hours of operation are 3am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.
Please note: This is a multi-functional role. You will be expected to work across different SSP units at the airport site depending on business needs.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member - Multi Functional employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - Multi Functional
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service standards will help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your flexibility and willingness to work varied shifts, especially during peak times like weekends and holidays. This is crucial for a multi-functional role at the airport, so be ready to discuss your availability.
✨Tip Number 3
Prepare to highlight your customer service skills in conversations. Think of examples where you've made someone's day better, as this aligns perfectly with the ethos of creating feel-good moments for customers.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to stand out as a candidate.
We think you need these skills to ace Team Member - Multi Functional
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any roles where you've worked in a fast-paced environment, as this is crucial for the Team Member position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific brands you admire that SSP works with, like M&S or Starbucks, to show your genuine interest.
Highlight Soft Skills: In your application, focus on soft skills such as teamwork, communication, and positivity. These are essential for creating a great customer experience and will resonate well with the hiring team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Enthusiasm
As a Team Member, your passion for hospitality is key. Make sure to express your excitement about the role and how you enjoy creating positive experiences for customers.
✨Demonstrate Flexibility
Since this role requires working across different units and varying hours, highlight your adaptability. Share examples of how you've successfully managed flexible work schedules in the past.
✨Emphasise Teamwork
Collaboration is crucial in this position. Be prepared to discuss your experience working in teams and how you contribute to a positive team environment.
✨Prepare for Customer Interaction Scenarios
Expect questions about handling customer interactions. Think of specific situations where you provided excellent service or resolved issues effectively, as this will showcase your suitability for the role.
