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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible hours across weekdays, weekends, and holidays.
FRONT OF HOUSE TEAM MEMBER – BRIGG & STOW, BRISTOL AIRPORT
Please note, previous experience working in hospitality is desired for this role.
Fixed term, summer roles available now!
Pay Rate: £12.90 per hour + as a little incentive, you will earn anextra £1.20 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £14.10 per hour!
Opportunity to earn extra tips and service charge*
Hours of operation are 3am to 11pm Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Front of House Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Front of House Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- 5 years of references and Criminal Record Check required.
- Due to some responsibilities within Front of House Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and be able to handle and serve alcohol.
ABOUT THE FRONT OF HOUSE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A FRONT OF HOUSE TEAM MEMBER WE WILL OFFER YOU:
- Discounted meal and discounted parking while on shifts.
- Free A1 (Bristol bus), A3 (Weston Super Mare bus) and A4 (Bath bus).
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Front of House Team Member!
*There is no contractual entitlement to be considered for a distribution of the tips within your role.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing genuine excitement about working with brands like M&S and Starbucks can set you apart.
✨Tip Number 2
Highlight your customer service skills by sharing specific examples from previous experiences. Talk about how you've positively impacted someone's day, as this aligns perfectly with the role's focus on creating feel-good moments.
✨Tip Number 3
Be prepared to discuss your flexibility in working hours. Since the role requires availability across weekdays, weekends, and holidays, demonstrating your willingness to adapt will show that you're a great fit for the team.
✨Tip Number 4
Familiarise yourself with SSP's values and the brands they work with. Understanding their mission and how they operate can help you tailor your responses and show that you're aligned with their goals.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating positive customer experiences. Mention specific examples of how you've made someone's day better in previous roles.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've made someone's day better in previous jobs or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to a successful outcome, showing that you can contribute positively to the team dynamic.
✨Understand the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Mentioning specific brands during your interview can show your interest and understanding of the company’s operations, which will impress the interviewers.
✨Be Ready for Flexibility
The role requires working flexible hours, including weekends and holidays. Be honest about your availability and willingness to adapt your schedule. This shows that you are committed and ready to meet the demands of the job.
