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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible hours across weekdays, weekends, and holidays.
We have Part Time (8hrs) roles available. Hours of operation are 5:30am to 7:00pm. Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU: As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Show your enthusiasm for the hospitality industry during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion for customer service can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Mentioning specific products or experiences related to these brands can demonstrate your genuine interest and knowledge about the role.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires shifts across various times, showing that you're open to working weekends and holidays can make you a more attractive candidate.
✨Tip Number 4
Highlight any previous experience in customer-facing roles, even if it's informal. Sharing stories about how you've positively impacted someone's day can resonate well with the hiring team and showcase your suitability for the Team Member position.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what SSP is looking for in a Team Member. Highlight your enthusiasm for customer service and your ability to work in a fast-paced environment.
Tailor Your CV: Make sure your CV reflects relevant experience, especially in hospitality or customer service roles. Use keywords from the job description to demonstrate that you are a good fit for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the hospitality industry. Mention specific brands SSP works with and how you can contribute to creating positive experiences for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality sector.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've made someone's day better in previous jobs or experiences.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any past experiences where teamwork led to a successful outcome, especially in fast-paced environments.
✨Understand the Brand
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Showing that you understand their values and what they offer can set you apart. Mention any personal experiences you have with these brands to make a connection.
✨Be Ready for Flexibility
Since the role requires working flexible hours, be ready to discuss your availability. Show that you're adaptable and willing to take on shifts during weekdays, weekends, and holidays. This will demonstrate your commitment to the team.
