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- Tasks: Engage with customers and create feel-good moments daily.
- Company: Join SSP, a vibrant hospitality brand serving top names like M&S and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
- Qualifications: Must be 18+ to handle certain tasks and shifts.
- Other info: Flexible part-time roles available across weekdays and weekends.
Pay Rate: 12.21 per hour.
We have Part Time (20hrs) roles available. Hours of operation are 7am to 9:30pm. Working flexibly across weekdays, weekends, bank and public holidays. Shift Times: 2pm to 9:30pm.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
As a Team Member, you will believe in the power of people & believe that today is going to be a good day. You will be passionate and kind whilst always ensuring that all guests leave having had the best of times. Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Team Member employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Showcase your flexibility in working hours. Since the role requires shifts across weekdays, weekends, and holidays, emphasising your availability can make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous customer service experiences. Highlighting specific examples of how you've created positive moments for customers will resonate well with the hiring team.
✨Tip Number 4
Demonstrate your teamwork skills. As the role involves collaborating with colleagues, be ready to share instances where you've successfully worked as part of a team to achieve a common goal.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your relevant experience and skills that align with customer service and teamwork.
Craft a Tailored CV: Create a CV that showcases your experience in hospitality or customer service. Emphasise your ability to engage with customers and work collaboratively with colleagues, as these are key aspects of the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share specific examples of how you've created positive experiences for customers in the past, demonstrating your passion and kindness.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles.
✨Demonstrate Team Spirit
Collaboration is crucial in this role. Be prepared to discuss how you work well with others. Highlight any experiences where teamwork led to a successful outcome, showing that you can contribute to a positive team environment.
✨Be Flexible and Adaptable
Given the varied hours and shifts, it's important to convey your flexibility. Discuss your availability and willingness to work different shifts, including weekends and holidays, to show that you're ready to meet the demands of the job.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you'd handle specific customer situations. Think of examples where you provided excellent service or resolved issues effectively. This will demonstrate your ability to create feel-good moments for customers.
