Team Member

Team Member

Peterborough Full-Time No home office possible
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At a Glance

  • Tasks: Engage with customers and create feel-good moments every day.
  • Company: Join SSP, a vibrant hospitality company serving top brands like M&S and Starbucks.
  • Benefits: Enjoy £12.21 per hour, plus extra pay for night shifts and fantastic employee discounts.
  • Why this job: Be part of a dynamic team that values positivity and customer satisfaction.
  • Qualifications: Must be 18+ to handle certain tasks and shifts.
  • Other info: Flexible hours available across weekdays, weekends, and holidays.

Team Member – Peterborough Station, Cafe Local

Pay Rates: £12.21 per hour.

Hours of operation are 5:30am to 8pm. Working flexibly across weekdays, weekends, bank and public holidays.

Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!

Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.

About You:

  • As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
  • You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
  • Due to some responsibilities within the Team Member role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.

About the Team Member Role:

  • Engage with customers and provide an outstanding customer experience.
  • Collaborate with colleagues to ensure smooth and efficient operations.

As a Team Member We Will Offer You:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.

Ready to be part of the buzz? Apply now and join SSP as a Team Member!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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Team Member employer: SSP Deutschland GmbH

SSP is an exceptional employer that thrives on creating a vibrant work culture where every Team Member can shine. With competitive pay rates, including additional incentives for night shifts, and a commitment to employee development through award-winning training programmes, we ensure our staff feel valued and empowered. Join us in the dynamic hospitality sector, where you can make a real difference in customers' lives while enjoying flexible working hours and fantastic employee discounts.
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Contact Detail:

SSP Deutschland GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you demonstrate your enthusiasm for the role during any interviews.

✨Tip Number 2

Showcase your customer service skills by sharing specific examples from previous experiences. Highlight moments where you made a positive impact on a customer's day, as this aligns perfectly with the Team Member role.

✨Tip Number 3

Be prepared to discuss your flexibility in working hours, especially since the role requires shifts across weekdays, weekends, and holidays. Emphasising your willingness to adapt will make you a more attractive candidate.

✨Tip Number 4

Demonstrate your passion for teamwork by discussing how you collaborate with others in fast-paced environments. This is crucial for the Team Member position, so be ready to share relevant experiences.

We think you need these skills to ace Team Member

Customer Service Skills
Teamwork
Communication Skills
Positive Attitude
Flexibility
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Interpersonal Skills
Multitasking
Conflict Resolution
Basic Cash Handling
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Team Member. Highlight your enthusiasm for customer service and teamwork in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in a fast-paced environment and your ability to create positive experiences for customers. Mention any specific brands you admire that SSP works with.

Highlight Flexibility: Since the role requires flexible working hours, emphasise your availability to work across weekdays, weekends, and holidays. This shows your commitment and willingness to adapt to the needs of the business.

How to prepare for a job interview at SSP Deutschland GmbH

✨Show Your Enthusiasm

As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role during the interview. Share examples of how you've positively impacted customers in previous roles.

✨Demonstrate Team Spirit

Collaboration is crucial in this role. Be prepared to discuss how you work well with others and contribute to a team environment. Highlight any experiences where teamwork led to success.

✨Be Flexible and Adaptable

Given the varied hours and shifts, it's important to show that you're flexible. Discuss your availability and willingness to work different shifts, including weekends and holidays, to meet the needs of the business.

✨Prepare for Customer Interaction Scenarios

Expect questions about how you'd handle specific customer situations. Think of examples where you provided excellent service or resolved issues effectively. This will demonstrate your readiness for the fast-paced hospitality environment.

Team Member
SSP Deutschland GmbH
Location: Peterborough
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