Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create an exceptional dining experience and ensure operational excellence.
- Company: Join SSP, the global food travel experts with a passion for quality.
- Benefits: Enjoy 75% meal discounts, employee perks, and comprehensive health support.
- Why this job: Be part of a dynamic team that values diversity and offers career growth.
- Qualifications: Must have at least 1 year of supervisory experience in hospitality or retail.
- Other info: Flexible shifts, competitive pay, and a supportive work culture await you.
The predicted salary is between 13 - 15 £ per hour.
Previous experience in a similar role is essential.
Pay Rate: £13.11 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £14.61 per hour.
Worked flexibly weekdays, weekends and bank holidays. Shift Times are scheduled between the hours of 5am - 9:30pm.
You will have at least 1 year of experience working as a supervisor/manager in a similar high-volume hospitality or retail role.
Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone.
Discover a career with M&S, where quality and excellence meet. Join us in upholding the standards of one of the UK’s most beloved brands and contribute to the success of M&S. As part of our team, you’ll play a pivotal role in delivering exceptional customer experiences.
WHY JOIN SSP AS A DUTY MANAGER?
- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Help@Hand App: from shopping discounts, GP appointments, 24/7 helpline to financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Retail Trust, flexible working, comprehensive family-friendly leave.
- Culture: We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women’s Network, Neurodiversity and Disability and many more.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A DUTY MANAGER YOU’LL:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support your colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts. You’ll oversee the unit’s opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions, ensuring the team’s success and delivering excellence in customer service.
Feel like you could belong at SSP? Apply now and start the best part of your journey!
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Duty Manager in Sutton employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Sutton
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Show off your passion for food and travel during interviews! Share your experiences and how they align with the values of SSP. This will help you stand out as a candidate who truly understands the brand.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy for us to connect.
We think you need these skills to ace Duty Manager in Sutton
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in a similar role. We want to see how your background as a supervisor or manager in high-volume hospitality or retail can bring value to our team.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Duty Manager. This shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Make sure to include all relevant details without rambling on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Make sure you brush up on your previous experience in hospitality or retail management. Be ready to share specific examples of how you've handled high-pressure situations, improved service, or led a team. This will show that you understand the role and can bring valuable insights.
✨Show Your Passion
Since this role is all about food and customer experience, let your enthusiasm shine through! Talk about your love for food and travel, and how it aligns with the company’s mission. This personal touch can make you stand out from other candidates.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team culture, training opportunities, or how they measure success in the Duty Manager role. It shows you're genuinely interested and engaged.
✨Dress the Part
Even if the interview is casual, dressing smartly can make a great first impression. Aim for a professional look that reflects the brand's standards. It shows respect for the opportunity and that you take the role seriously.
