At a Glance
- Tasks: Lead a dynamic team in busy hospitality settings and ensure excellent customer service.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Step into a fast-paced role where every day is different and impactful.
- Qualifications: Previous experience in hospitality or retail leadership preferred.
- Other info: Flexible hours across weekdays and weekends with great career development opportunities.
The predicted salary is between 28800 - 43200 £ per year.
We have Full Time (30hrs) roles available. Hours of operation are 5:30am to 7:00pm. Working flexibly across weekdays, weekends, bank and public holidays. Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE
Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
AS A SUPERVISOR WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Supervisor employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems on the fly. Be ready to share these experiences during your chat – it’ll show you’re the perfect fit for the Supervisor role.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart-casual that reflects the energy of the brands you'll be working with, like Starbucks or Burger King.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Supervisor role. Highlight relevant experience, especially any previous leadership roles in busy settings. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We’re looking for clarity, so make sure your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at SSP. We can’t wait to hear from you!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Company and Its Brands
Before your interview, take some time to research SSP and the iconic brands they work with, like Starbucks and Burger King. Understanding their values and what makes them tick will help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Supervisor, you'll be leading a team in a fast-paced environment. Be ready to share specific examples of how you've successfully led a team before, especially during busy shifts. Highlight your ability to inspire and motivate others!
✨Demonstrate Problem-Solving Abilities
In hospitality, things can get hectic! Prepare to discuss times when you've had to think on your feet and solve problems quickly. This will show that you're ready to take ownership of daily operations and handle challenges effectively.
✨Emphasise Your Customer Service Focus
Great customer service is key in this role. Be prepared to talk about how you've gone above and beyond for customers in the past. Share stories that illustrate your commitment to creating a positive atmosphere and delivering excellent service.