At a Glance
- Tasks: Lead operations and team performance in a fast-paced hospitality environment.
- Company: Join a leading hospitality company at Stansted Airport.
- Benefits: Earn £13.80 per hour, plus night premium and discounts.
- Why this job: Be part of a dynamic team and enhance your leadership skills.
- Qualifications: Strong leadership and customer service skills with 5 years of references.
- Other info: Enjoy great development opportunities in a vibrant work culture.
The predicted salary is between 28600 - 36000 £ per year.
A leading hospitality company is seeking a Duty Manager at Stansted Airport to lead operations and team performance. The role involves managing shifts, ensuring service excellence, and enhancing unit performance.
Ideal candidates will have strong leadership and customer service skills, plus 5 years of references. This full-time position offers a pay rate of £13.80 per hour plus additional night premium.
Join a dynamic team and enjoy discounts and development opportunities.
Duty Manager: Hospitality Team Leader for 24/7 Shifts in Stansted Mountfitchet employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager: Hospitality Team Leader for 24/7 Shifts in Stansted Mountfitchet
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Stansted Airport. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you show up for your interview – it shows you’re serious about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Duty Manager: Hospitality Team Leader for 24/7 Shifts in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've successfully managed teams and improved performance in previous roles, especially in a hospitality setting.
Customer Service is Key: Emphasise your customer service skills in your written application. We value candidates who can demonstrate a commitment to service excellence and have a knack for creating positive experiences for guests.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Duty Manager role. We love seeing how your unique experiences align with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Make sure you understand the hospitality industry and the specific challenges faced at Stansted Airport. Brush up on your knowledge of shift management, customer service excellence, and team performance strategies. This will show that you're not just interested in the role but are genuinely prepared for it.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved service quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your capability to manage shifts and enhance unit performance effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future goals. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
✨Dress the Part
Even though it's a hospitality role, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously. A polished appearance can set a positive tone for the entire interview.