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- Tasks: Support the General Manager in delivering exceptional customer service and operational excellence.
- Company: Join a dynamic team at a leading hospitality company with a focus on inclusivity.
- Benefits: Enjoy up to 50% colleague discount, wellbeing support, and ongoing development opportunities.
- Other info: Flexible working hours with great career growth potential.
- Why this job: Be a key player in inspiring a team and making a real impact on customer experience.
- Qualifications: Proven leadership skills and a passion for excellent service.
The predicted salary is between 30000 - 40000 £ per year.
This is a Full time position (40 hours per week, worked 5 days out of 7). The position requires flexible working across weekdays, weekends, and bank holidays, with working hours between 5:00 am and 7:00 pm. You will receive a competitive salary and the following benefits:
- Colleague discount – up to 50%
- Discounted parking
- Friends & Family discount 20% (T&C apply, does not apply to all brands)
- Help at Hand – access to digital GPs and 24/7 helpline for you & your family
- Wellbeing support through Retail Trust and family‑friendly leave
- Variety of networks to support you: Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant General Manager to join our team. You'll support your manager and the team to deliver exceptional customer service and operational excellence.
Responsibilities:
- Be passionate, dedicated, and a strong support to the General Manager.
- Maintain the highest standards of brand quality and safety for customers and the team.
- Inspire the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Show proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP is proud to be an equal‑opportunity employer that seeks to recruit and retain talented individuals from a variety of backgrounds, skills, and perspectives.
Assistant General Manager in Stansted Mountfitchet employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Stansted Mountfitchet
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions and scenarios related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Show your passion during the interview! Share specific examples of how you've inspired teams or improved customer service in the past. This will help you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show that you're genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm!
We think you need these skills to ace Assistant General Manager in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how dedicated you are to delivering exceptional customer service and operational excellence.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in leading teams and providing outstanding service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your experiences and skills, as we appreciate effective communication just as much as you do!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and the specific role of an Assistant General Manager. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Be ready to discuss how you inspire and mentor others to achieve exceptional customer service.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and adaptability. Think about potential challenges you might encounter in the role and how you would handle them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. This could be about the team dynamics, training opportunities, or how success is measured in the role. It shows that you're engaged and serious about contributing to the company's success.