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- Tasks: Deliver top-notch customer service and manage stock on trains.
- Company: Join SSP Deutschland GmbH, a leader in train catering.
- Benefits: Earn £13.45 per hour plus commission, with employee discounts and health support.
- Other info: Full training provided and great growth opportunities await you.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: No specific qualifications required, just a passion for service!
The predicted salary is between 28000 - 28000 £ per year.
SSP Deutschland GmbH is seeking a motivated On Board Host for East Midlands Trains at Sheffield Station. The role involves providing exemplary customer service, managing stock, and ensuring hygiene standards on assigned trains.
This full-time permanent position offers a pay rate of £13.45 per hour plus commission, with varied shifts and full training provided. Benefits include employee discounts, health support, and growth opportunities within the company.
On-Board Host: Train Catering & Customer Service in Sheffield employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Board Host: Train Catering & Customer Service in Sheffield
✨Tip Number 1
Get to know the company! Research SSP Deutschland GmbH and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exemplary service, think of scenarios where you can demonstrate your ability to handle different customer situations. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as an On-Board Host at East Midlands Trains.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else.
We think you need these skills to ace On-Board Host: Train Catering & Customer Service in Sheffield
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to provide excellent service, as that’s key for the On-Board Host role.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about specific situations where you managed stock or maintained hygiene standards. We love details that show how you can handle the responsibilities of this position.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to keep your application professional. Use clear language and avoid slang, but don’t be afraid to let your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about examples from your past experiences where you provided excellent service, especially in challenging situations. This will show that you understand the importance of customer satisfaction in the role of an On-Board Host.
✨Familiarise Yourself with Hygiene Standards
Since hygiene is a key part of the job, it’s a good idea to research the hygiene standards relevant to train catering. Be prepared to discuss how you would maintain these standards and why they are crucial for customer safety and satisfaction.
✨Show Enthusiasm for the Role
Express genuine excitement about the opportunity to work as an On-Board Host. Companies like SSP Deutschland GmbH appreciate candidates who are passionate about their roles. Share what excites you about working in train catering and customer service, and how you can contribute positively to the team.
✨Prepare Questions for Them
Interviews are a two-way street, so come armed with questions about the company culture, training processes, and growth opportunities. This not only shows your interest in the position but also helps you determine if the company is the right fit for you.