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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and deliver exceptional customer service.
- Company: Join SSP and work with iconic brands like Burger King and Starbucks.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training.
- Why this job: Step into a fast-paced role where every day is different and impactful.
- Qualifications: Previous experience in hospitality or retail leadership is preferred.
- Other info: Flexible hours across weekdays and weekends with great career development opportunities.
The predicted salary is between 1000 - 1200 £ per month.
Pay Rate: £13.11 per hour
We have Full Time (30hrs) roles available. Hours of operation are 6:00 am to 12:30 am. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
About You
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About the Duty Manager Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focused, staying informed about unit performance and championing improvements.
- Previous experience leading a team in busy Hospitality or Retail is ideal.
As a Duty Manager We Will Offer You
- Discounted meal while on shifts.
- Employee discounts.
- Friends and Family Discount App.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Sheffield employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Sheffield
✨Tip Number 1
Get to know the company culture! Before your interview, check out SSP's social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or solved problems on the fly. Be ready to share these experiences during your chat – it’ll show you’re the perfect fit for the Duty Manager role.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Wear something smart-casual that reflects your personality but also shows you mean business. You want to look like a leader from the get-go!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be an awesome Duty Manager!
We think you need these skills to ace Duty Manager in Sheffield
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in a fast-paced environment.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Highlight Team Leadership Experience: Since leading a team is key for this role, be sure to include examples of when you've successfully managed a team in busy settings. We want to see how you keep the energy high and inspire others!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team at SSP!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Role Inside Out
Before your interview, make sure you understand the Duty Manager role thoroughly. Familiarise yourself with the responsibilities like leading a team, managing daily operations, and delivering great customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully led a team or handled a busy shift. Highlight how you kept the energy high and maintained a positive atmosphere, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you would handle challenges on the job. Think of specific situations where you've had to solve problems quickly and effectively. This could involve dealing with customer complaints or managing staff issues during peak hours. Showing that you can think on your feet will impress the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like for a Duty Manager. This not only shows your enthusiasm for the role but also helps you gauge if the company culture aligns with your values.
