At a Glance
- Tasks: Oversee catering equipment loading and manage inventory with precision.
- Company: Join Rail Gourmet at King’s Cross Station, a diverse and inclusive employer.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training programmes.
- Other info: Full-time hours with varied shifts, perfect for those seeking flexibility.
- Why this job: Be part of a dynamic team and make a real impact in customer service.
- Qualifications: Must be 18+ with a passion for teamwork and efficiency.
The predicted salary is between 30784 - 30784 £ per year.
King’s Cross Station, London. Pay Rate: £14.80 per hour. Hours: Full Time (40 hours/week). Shifts: Varied between 5AM and 8.30 PM, including weekends.
Responsibilities
- Oversee efficient loading/unloading of catering equipment and stock from trains.
- Manage order assembly and maintain precise control over inventory.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
- Strategically place products to minimize wastage through effective rotation.
Qualifications
- Applicants must be 18 years or older.
Benefits
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
Senior Customer Service Assistant employer: SSP Deutschland GmbH
Rail Gourmet is an exceptional employer, offering a dynamic work environment at the bustling King’s Cross Station in London. With competitive pay, comprehensive training programmes, and generous employee discounts, we prioritise your growth and well-being while fostering a diverse and inclusive culture. Join us to be part of a team that values your contributions and supports your career development in the vibrant world of customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Customer Service Assistant
✨Tip Number 1
Network like a pro! Chat with folks in the industry, especially those already working at Rail Gourmet. You never know who might give you a heads-up about job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Health & Safety and Food Hygiene Regulations. Show us that you’re not just a great fit for the role but also genuinely care about keeping things safe and compliant.
✨Tip Number 3
Be ready to discuss your experience with inventory management and order assembly. We want to hear how you’ve tackled similar challenges in the past and what strategies you used to minimise wastage.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the team at King’s Cross Station.
We think you need these skills to ace Senior Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Senior Customer Service Assistant role. We want to see how your skills align with our needs, so don’t be shy about showcasing your customer service expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can contribute to our team at King’s Cross Station. Keep it engaging and personal!
Showcase Your Attention to Detail:Since the role involves managing inventory and ensuring compliance with regulations, make sure your application reflects your attention to detail. A well-organised application speaks volumes about your ability to handle the responsibilities of the job.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Before the interview, make sure you understand the role of a Senior Customer Service Assistant. Familiarise yourself with the responsibilities like managing inventory and ensuring compliance with health regulations. This will show that you're genuinely interested and prepared.
✨Showcase Your Experience
Think about your past experiences in customer service or similar roles. Be ready to share specific examples of how you've handled challenges, managed stock, or ensured safety standards. This will help the interviewer see how you can contribute to their team.
✨Be Ready for Shift Questions
Since the job involves varied shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to work weekends or early mornings. This shows that you're committed and ready to adapt to the demands of the role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programs or how the team ensures compliance with food hygiene regulations. This not only shows your interest but also helps you gauge if the company is the right fit for you.
