At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment and ensure excellent customer service.
- Company: Join SSP, a vibrant company serving happy customers across the UK & Ireland.
- Benefits: Earn £13.75 per hour plus extra for night shifts, with free parking and meal discounts.
- Other info: Flexible shifts available, perfect for students looking to gain valuable experience.
- Why this job: Make an impact every day while enjoying a fun and energetic work atmosphere.
- Qualifications: Must be 18+, with previous team leadership experience in hospitality or retail.
The predicted salary is between 28500 - 31500 £ per year.
Pay Rate: £13.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.
Shift Pattern: Part-Time (28+ hrs with overtime opportunities). Shifts scheduled between 5am - 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Bar Supervisor role has got your name on it! Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. Candidates must be available to work from 5am. Previous experience leading a team is essential.
ABOUT THE DUTY MANAGER ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focused, staying informed about unit performance and championing improvements. Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Free Parking whilst on shift
- Discounted Meal while on shifts
- Employee Discounts
- Friends and Family Discount App
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager - Lead Busy Hospitality Teams in Scotland employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture where every shift is an opportunity to connect with customers and lead a dynamic team. With competitive pay rates, flexible working hours, and a commitment to employee development through award-winning training programmes, we ensure that our Duty Managers thrive in a fast-paced environment while enjoying unique benefits like free parking and discounted meals. Join us at Forth Valley Hospital, where your leadership can make a real impact in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lead Busy Hospitality Teams in Scotland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We suggest role-playing with a mate to get comfortable and confident before you step into the real deal.
✨Tip Number 3
Show your passion for hospitality during the interview! Share specific examples of how you've led teams in busy environments and kept the energy high. This will demonstrate that you’re the perfect fit for the fast-paced atmosphere at SSP.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it super easy to stay updated.
We think you need these skills to ace Duty Manager - Lead Busy Hospitality Teams in Scotland
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your previous experience leading teams. We want to see how you've inspired others and kept the energy high in busy environments like hospitality or retail.
Be Yourself:Let your personality shine through in your application! We’re looking for someone who can bring a friendly vibe to our team, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to tailor your application to the Duty Manager role. Mention specific examples of how you've handled busy shifts and solved problems on the fly – we love seeing real-life experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Before the interview, make sure you understand the role of a Duty Manager in a busy hospitality environment. Familiarise yourself with the responsibilities like leading a team, managing operations, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
Since previous experience leading a team is essential, prepare examples from your past roles where you've successfully managed a team or resolved conflicts. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your impact.
✨Emphasise Flexibility and Energy
The hospitality industry is fast-paced, so be ready to discuss how you thrive under pressure. Share experiences where you've maintained a positive atmosphere during busy shifts and how you motivate your team to keep the energy high. This will demonstrate that you’re a great fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
