At a Glance
- Tasks: Engage with customers and provide outstanding service in a vibrant team environment.
- Company: Leading hospitality company with a focus on customer satisfaction.
- Benefits: Employee discounts, meal benefits, and award-winning training programmes.
- Why this job: Join a dynamic team and enhance your skills while making customers smile.
- Qualifications: Customer service skills and flexibility to work various shifts.
- Other info: Great opportunities for personal growth and development.
The predicted salary is between 24000 - 36000 £ per year.
A leading hospitality company is seeking a Team Member for their Reading Station location. The role involves engaging with customers to provide outstanding service, collaborating with colleagues for smooth operations, and requires flexibility to work various shifts, including weekends.
In return, the company offers employee discounts, meal benefits, and award-winning training programs, all in a vibrant team environment.
Customer-Obsessed Team Member — Flexible Shifts & Perks in Reading employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer-Obsessed Team Member — Flexible Shifts & Perks in Reading
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you connect your answers to what they care about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your chat, as they’ll show you’re truly customer-obsessed.
✨Tip Number 3
Flexibility is key in this role, so be prepared to discuss your availability openly. Highlight your willingness to work weekends or odd hours, as this shows you’re ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer-Obsessed Team Member — Flexible Shifts & Perks in Reading
Some tips for your application 🫡
Show Your Customer Passion: When writing your application, let us know how much you love engaging with customers. Share any experiences where you went above and beyond to provide outstanding service – we want to see that customer-obsessed spirit!
Highlight Teamwork Skills: This role is all about collaboration, so make sure to mention any past experiences working in a team. We’re looking for examples of how you’ve worked with colleagues to create smooth operations – it’ll show us you’re a great fit for our vibrant team environment.
Flexibility is Key: Since the job requires flexibility with shifts, be upfront about your availability. If you can work weekends or varied hours, let us know! It’ll help us see how you can fit into our schedule and contribute to the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any perks or benefits we offer. Plus, it’s super easy to do!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Company Inside Out
Before your interview, do some research on the hospitality company. Understand their values, mission, and what makes them stand out in the industry. This will help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Showcase Your Customer Service Skills
Since the role is all about engaging with customers, be ready to share specific examples of how you've provided outstanding service in the past. Think of situations where you went above and beyond to help a customer or resolved a tricky issue. This will demonstrate your customer-obsessed mindset.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be prepared to discuss how you work well with others. Share experiences where you successfully collaborated with colleagues to achieve a common goal. Highlighting your ability to contribute to a smooth operation will resonate well with the interviewers.
✨Be Flexible and Open-Minded
Flexibility is crucial for this position, especially with various shifts. During the interview, express your willingness to adapt to different schedules and your enthusiasm for working weekends if needed. This shows that you're ready to embrace the dynamic nature of the hospitality industry.