At a Glance
- Tasks: Deliver exceptional customer service and manage stock while on board trains.
- Company: Join SSP Deutschland GmbH, a leader in the travel hospitality sector.
- Benefits: Earn £13.45 per hour plus commission, with discounted meals and employee perks.
- Other info: Enjoy a dynamic work environment with potential for growth.
- Why this job: Kickstart your career with full training and exciting opportunities in travel.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
The predicted salary is between 27800 - 27800 £ per year.
SSP Deutschland GmbH is seeking an On Board Host for East Midlands Trains at Derby Station. This full-time permanent position offers a pay rate of £13.45 per hour plus commission.
As an On Board Host, you will provide outstanding customer service, manage stock, and handle transactions while traveling on assigned trains. No experience is required, as full training will be provided.
Benefits include discounted meals during shifts and employee discounts. Join us to embark on an exciting career!
Onboard Train Host — Service & Sales, Full Training employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an excellent employer, offering a vibrant work culture where customer service excellence is at the heart of our operations. As an On Board Host at Derby Station, you will enjoy comprehensive training, competitive pay, and unique benefits such as discounted meals and employee discounts, all while being part of a supportive team that values your growth and development in the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land Onboard Train Host — Service & Sales, Full Training
✨Tip Number 1
Get to know the company! Research SSP Deutschland GmbH and East Midlands Trains. Understanding their values and services will help you connect during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be providing outstanding service as an On Board Host, think of scenarios where you can demonstrate your ability to handle different customer interactions. Role-playing with a friend can really help!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as an On Board Host.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to apply directly. Don’t forget to follow up after submitting your application!
We think you need these skills to ace Onboard Train Host — Service & Sales, Full Training
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the On Board Host role. Highlight any customer service experience or skills that relate to managing stock and handling transactions. We love seeing how you connect your experiences to what we’re looking for!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Customer Service Basics
As an On Board Host, customer service is key. Brush up on the fundamentals of great service—think about how to greet passengers, handle complaints, and create a welcoming atmosphere. We suggest practising common scenarios with friends or family to build your confidence.
✨Familiarise Yourself with the Role
Even though no experience is required, it’s important to understand what the job entails. Research the responsibilities of an On Board Host, like managing stock and handling transactions. We recommend jotting down any questions you have about the role to ask during the interview.
✨Show Enthusiasm for the Job
Employers love candidates who are genuinely excited about the position. We encourage you to express your interest in working for East Midlands Trains and how you can contribute to their team. Share why you’re passionate about customer service and the travel industry!
✨Prepare for Common Interview Questions
Think about potential questions you might be asked, such as how you would deal with a difficult customer or how you manage your time. We suggest preparing concise answers that highlight your problem-solving skills and ability to work under pressure. Practising these responses will help you feel more at ease during the interview.
