At a Glance
- Tasks: Deliver top-notch customer service and smash sales targets on board trains.
- Company: Join SSP Deutschland GmbH, a leader in travel hospitality.
- Benefits: Earn £13.65 per hour plus commission, with travel passes and discounts.
- Other info: Enjoy flexible working hours and health support programs.
- Why this job: Be part of an exciting team and enhance your career in a dynamic environment.
- Qualifications: 2 years of experience in customer service is a must.
The predicted salary is between 28400 - 28400 € per year.
SSP Deutschland GmbH seeks an On-Board Host for TransPennine Express at York Station. This full-time position offers a pay rate of £13.65 per hour, plus commission.
Responsibilities include:
- Providing excellent customer service
- Managing stock
- Achieving sales targets
Applicants must have at least 2 years of experience in a customer-facing role.
Key benefits include:
- Travel passes
- Employee discounts
- Internal growth opportunities
- Flexible working
- Health support programs
On-Board Host: Train Service & Guest Sales employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an exceptional employer, offering a vibrant work culture at York Station where employees can thrive in a customer-focused environment. With competitive pay, flexible working hours, and a range of benefits including travel passes and employee discounts, the company prioritises employee well-being and growth, making it an ideal place for those seeking a rewarding career in hospitality and sales.
StudySmarter Expert Advice🤫
We think this is how you could land On-Board Host: Train Service & Guest Sales
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at TransPennine Express. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. We all know that being able to showcase your experience is key, so think of specific examples where you’ve excelled in these areas.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look smart and professional when you show up for your interview.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows that you’re genuinely interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
We think you need these skills to ace On-Board Host: Train Service & Guest Sales
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about providing excellent customer service, make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond for customers in the past!
Be Specific About Your Experience:When detailing your work history, be specific about your achievements and responsibilities. We love numbers, so if you’ve hit sales targets or improved customer satisfaction, let us know!
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and experiences that match the On-Board Host role. We appreciate when applicants take the time to connect their background with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Customer Service Inside Out
Since the role is all about providing excellent customer service, brush up on your past experiences. Think of specific examples where you went above and beyond for a customer. This will show that you understand the importance of customer satisfaction.
✨Familiarise Yourself with Sales Techniques
As achieving sales targets is part of the job, be prepared to discuss your sales strategies. Have a few success stories ready that highlight how you’ve met or exceeded sales goals in previous roles. This will demonstrate your ability to contribute to the company's bottom line.
✨Research TransPennine Express
Get to know the company and its values. Understanding their services and what sets them apart will help you tailor your answers during the interview. It shows genuine interest and can give you an edge over other candidates.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the role and the company culture. This not only shows your enthusiasm but also helps you determine if this is the right fit for you.
