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- Tasks: Deliver top-notch customer service on trains and manage stock effectively.
- Company: Join Rail Gourmet, a leading provider in the British Railway catering industry.
- Benefits: Enjoy competitive pay, employee discounts, and award-winning training.
- Why this job: Be part of an exciting journey while making a real difference to passengers' experiences.
- Qualifications: No experience needed; just bring your enthusiasm and a willingness to learn.
- Other info: Dynamic career opportunities await in a diverse and inclusive environment.
The predicted salary is between 1040 - 1320 £ per month.
Join Rail Gourmet - Catered to You and Your Career! Rail Gourmet UK is seeking a motivated individual to join our team as On Board Host for East Midlands Trains (EMR) at Sheffield Station.
Pay Rate: £12.60 per hour, plus commission.
Hours: Full Time Permanent (40 hours/week)
Shifts: Varied between 6 am and 10.00 pm, including some weekends.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently. No experience required; full training will be provided.
AS AN ON BOARD HOST YOU’LL:
- Provide 'at seat trolley service' on EMR trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
REQUIREMENTS FOR ON BOARD HOST:
Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
AS AN ON BOARD HOST WE WILL OFFER YOU:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Feel like you could belong at RG? Apply now and embark on the best part of your journey as an On Board Host. Rail Gourmet is proud to be an equal opportunity employer who seeks to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
On Board Host employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Board Host
✨Tip Number 1
Get to know the company! Research Rail Gourmet and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an On Board Host, you'll be interacting with passengers all the time. Role-play scenarios with friends or family to get comfortable handling different situations and queries.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Rail Gourmet team as an On Board Host.
We think you need these skills to ace On Board Host
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. A friendly tone can go a long way in showing us that you’d be a great fit for our team.
Tailor Your Application: Make sure to tailor your application specifically for the On Board Host role. Highlight any relevant skills or experiences that align with the job description, even if they come from different areas. We love seeing how your unique background can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Role Inside Out
Before your interview, make sure you understand what being an On Board Host entails. Familiarise yourself with the responsibilities like providing at-seat service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about outstanding customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Even if you don't have direct experience, consider situations where you've helped others or worked in a team to solve problems.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Rail Gourmet values professionalism, so aim for a polished look that reflects the company's commitment to first-class service. It shows you take the opportunity seriously.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process, team dynamics, or how success is measured in the role. It demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
