At a Glance
- Tasks: Lead a dynamic team in a fast-paced airport environment, ensuring smooth operations.
- Company: Join SSP, a global leader in food travel with over 500 brands.
- Benefits: Enjoy a competitive salary, generous discounts, flexible working, and career development.
- Other info: Be part of a diverse team with excellent growth opportunities.
- Why this job: Make a real impact in hospitality while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong analytical skills required.
The predicted salary is between 31000 - 32000 £ per year.
If you’re passionate about hospitality, teamwork, and operations that run like clockwork — this could be your next step. We’re the global food travel experts behind more than 500 brands, from our own concepts like Beer House and Café Local to international favourites like M&S, Starbucks, Burger King, and BrewDog. We’re now looking for an Assistant General Manager to join our growing team at Newcastle Airport.
Why join SSP as an Assistant General Manager?
- Competitive salary between £31,000 and £32,000 a year plus management bonus scheme
- Up to 50% colleague discount (75% when on shift)
- Friends & Family discount (20%)
- Flexible working and family-friendly leave
- Access to digital GPs and 24/7 wellbeing helpline
- Support through the Spectrum Life app and colleague networks (Neurodiversity, LGBTQ+, and more)
- Apprenticeships and development opportunities to grow your career
- Share Incentive Plan (SIP) and life assurance
What makes this role special?
This is not just a front‑of‑house leadership position — it’s a key operational and analytical role. You’ll work closely with the General Manager, taking ownership of labour planning, rota control, cost and waste management, and financial performance tracking.
What we’re looking for:
- Proven experience in hospitality management — ideally in a fast‑paced, multi‑site or airport environment
- Strong planning, analytical and organisational skills with confidence using data to improve performance
- Hands‑on leader who thrives in service and leads by example
- Collaborative mindset — able to work closely with fellow managers toward shared targets and goals
- Passion for operational excellence, team development, and delivering results
Please note that Newcastle Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations. SSP are proud to be an equal‑opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Assistant General Manager - Soul & Grain in Newcastle upon Tyne employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being a leading employer in the hospitality sector, offering a vibrant work culture that values teamwork and operational excellence. As an Assistant General Manager at Newcastle Airport, you'll enjoy competitive pay, generous discounts, and access to comprehensive wellbeing support, alongside ample opportunities for career development through apprenticeships and a supportive network. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all within the exciting environment of one of the UK's busiest airports.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager - Soul & Grain in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in airport environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific examples of how you've improved operations or led a team. Use data to back up your achievements — it’s all about demonstrating that analytical mindset!
✨Tip Number 3
Be proactive! Don’t just wait for job alerts. Regularly check our website for new opportunities and apply directly. The more you put yourself out there, the better your chances of landing that Assistant General Manager role.
✨Tip Number 4
Prepare for the unexpected! In interviews, you might face scenario-based questions. Think about how you would handle challenges in a fast-paced environment, especially around cost management and team dynamics. Show them you’re ready for anything!
We think you need these skills to ace Assistant General Manager - Soul & Grain in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've contributed to a positive guest experience in the past.
Highlight Your Leadership Skills:As an Assistant General Manager, we want to see your leadership style. Use your application to showcase examples of how you've led teams, tackled challenges, and driven results in a fast-paced environment.
Be Data-Driven:Since this role involves analytical skills, don’t shy away from mentioning your experience with data. Talk about how you've used data to improve performance or manage costs effectively in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and get to know you better.
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality management knowledge. Understand the ins and outs of operations, especially in a fast-paced environment like an airport. Be ready to discuss your previous experiences and how they relate to the role.
✨Show Off Your Analytical Skills
Since this role involves a lot of planning and data analysis, be prepared to talk about how you've used data to improve performance in past positions. Bring examples of how you've managed costs or improved efficiency — numbers speak volumes!
✨Demonstrate Leadership Qualities
As a hands-on leader, it’s crucial to show that you can lead by example. Share stories that highlight your collaborative mindset and how you've successfully worked with teams to achieve shared goals. They want to see your passion for team development!
✨Prepare for the Security Check
Since Newcastle Airport is a secure environment, be ready to discuss your background and provide references covering the last five years. It’s a good idea to have this information handy to show you’re organised and compliant with their regulations.
