At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and ensure excellent customer service.
- Company: Join SSP, a vibrant retail team serving happy customers in airports and train stations.
- Benefits: Earn £13.61 per hour plus extra for night shifts, with employee discounts and meal perks.
- Other info: Enjoy award-winning training and development opportunities in a diverse workplace.
- Why this job: Perfect for energetic leaders who thrive in fast-paced environments and love making an impact.
- Qualifications: Experience in hospitality or retail leadership is ideal; must be 18+ for certain shifts.
The predicted salary is between 13.61 - 13.61 £ per hour.
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Pay Rate: £13.61 per hour
+ as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to
Shift Pattern: Full-Time (30 hrs) . Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team as a Duty Manager where the energy's high and the vibe is friendly!
SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland.
Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU
- Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role has got your name on it!
- Due to some responsibilities within the Nightshift Duty Managerrole, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
AS A DUTY MANAGER WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- A fast-paced, rewarding role where you'll lead great people and shape the atmosphere every shift.
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Duty Manager in Milton Keynes employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an excellent employer for those seeking a vibrant and rewarding career in hospitality at Bournemouth Airport. With flexible shifts, competitive night premiums, and a supportive work culture, employees enjoy discounted meals and exclusive discounts while working with renowned brands like M&S and Starbucks. The company fosters growth opportunities and values a team-oriented environment, making it an ideal place for passionate individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager in Milton Keynes
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like SSP Deutschland GmbH. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to SSP Deutschland GmbH
Don't be shy about reaching out to SSP Deutschland GmbH directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Duty Manager in Milton Keynes
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about SSP Deutschland GmbH and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
