At a Glance
- Tasks: Deliver top-notch customer service and manage stock on TPE trains.
- Company: Join SSP Deutschland GmbH, a leader in customer service at Manchester Station.
- Benefits: Earn £13.65 per hour, enjoy FREE train travel and great discounts.
- Other info: Flexible shifts and opportunities for growth in a vibrant environment.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Must be 18+ with 2 years in customer-facing roles.
The predicted salary is between 28400 - 28400 € per year.
SSP Deutschland GmbH is searching for an On-Board Host for TransPennine Express at Manchester Station. This full-time position offers a pay rate of £13.65 per hour plus commission.
Candidates will provide outstanding customer service, manage stock, and work flexible shifts. Applicants must be 18 years of age or older with at least 2 years of experience in customer-facing roles.
Benefits include FREE travel on TPE trains and substantial employee discounts across various SSP locations.
On-Board Host: Train Service & Customer Sales (Full-Time) in Manchester employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an excellent employer, offering a vibrant work culture at Manchester Station where employees are valued for their contributions to outstanding customer service. With benefits like FREE travel on TPE trains and significant discounts across various SSP locations, team members enjoy both personal and professional growth opportunities in a dynamic environment that prioritises employee satisfaction and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land On-Board Host: Train Service & Customer Sales (Full-Time) in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the train service industry. A personal recommendation can make all the difference when you're aiming for that On-Board Host role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing outstanding service, consider role-playing scenarios with a friend. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in customer-facing roles. Make sure you look smart and professional for your interview at Manchester Station – it shows you’re serious about the job!
✨Tip Number 4
Apply through our website! We’ve made it super easy for you to submit your application directly. Plus, it shows us you’re keen on joining the team at SSP Deutschland GmbH. Don’t miss out on that FREE travel perk!
We think you need these skills to ace On-Board Host: Train Service & Customer Sales (Full-Time) in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer-facing roles. We want to see how you've gone above and beyond to provide outstanding service, so share specific examples that showcase your skills!
Tailor Your Application:Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the On-Board Host role. Mention why you’re excited about working with TransPennine Express and how you can contribute to the team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and benefits there!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Customer Service Inside Out
Since the role is all about providing outstanding customer service, brush up on your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of great service.
✨Familiarise Yourself with the Company
Do a bit of research on SSP Deutschland GmbH and TransPennine Express. Knowing their values, mission, and what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Flexibility Questions
Since the job involves flexible shifts, be ready to discuss your availability and how you handle changing schedules. Share any previous experiences where you successfully adapted to last-minute changes or worked varied hours.
✨Show Enthusiasm for Travel Benefits
With FREE travel on TPE trains as a perk, express your excitement about this benefit. It shows that you’re not just looking for a job, but you’re also keen on the lifestyle that comes with it. Maybe share a personal story about your love for travel!
