Night-Shift Hospitality Supervisor | Lead & Inspire Service in Manchester

Night-Shift Hospitality Supervisor | Lead & Inspire Service in Manchester

Manchester Full-Time 28500 - 31700 € / year (est.) No home office possible
SSP Deutschland GmbH

At a Glance

  • Tasks: Lead a dynamic team at Starbucks, ensuring top-notch customer service during busy shifts.
  • Company: Join SSP Deutschland GmbH, a leader in hospitality at Manchester Airport.
  • Benefits: Earn £13.75 per hour, rising to £15.25 for night shifts, plus great perks.
  • Other info: Perfect opportunity for growth in a vibrant airport setting.
  • Why this job: Inspire your team and create a positive atmosphere while serving coffee lovers.
  • Qualifications: Experience in fast-paced coffee shops and strong leadership skills required.

The predicted salary is between 28500 - 31700 € per year.

SSP Deutschland GmbH is seeking a Supervisor for the Starbucks at Manchester Airport. In this dynamic role, you will lead your team through busy shifts, ensuring exceptional customer service and maintaining a positive atmosphere. You will manage daily operations, including opening and closing, while motivating your team to perform at their best.

The ideal candidate will have experience in a fast-paced coffee shop environment and must be able to provide references. This role offers a competitive pay rate of £13.75 per hour, increasing to £15.25 per hour for night shifts, plus benefits.

Night-Shift Hospitality Supervisor | Lead & Inspire Service in Manchester employer: SSP Deutschland GmbH

SSP Deutschland GmbH is an excellent employer, offering a vibrant work culture at Manchester Airport where you can thrive in a fast-paced environment. With competitive pay rates and opportunities for career advancement, we prioritise employee growth and well-being, ensuring that our team feels valued and inspired to deliver exceptional service every day.

SSP Deutschland GmbH

Contact Detail:

SSP Deutschland GmbH Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Night-Shift Hospitality Supervisor | Lead & Inspire Service in Manchester

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Starbucks or similar environments. A friendly chat can lead to insider info about job openings and even referrals.

Tip Number 2

Prepare for the interview by practising common questions related to team leadership and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.

Tip Number 3

Showcase your passion for coffee and customer service during the interview. Share personal stories that highlight your experience in fast-paced environments, as this will resonate with the hiring team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Night-Shift Hospitality Supervisor | Lead & Inspire Service in Manchester

Leadership Skills
Customer Service
Team Management
Operational Management
Motivational Skills
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Coffee:When writing your application, let us know why you love coffee and the hospitality industry. Share any experiences that highlight your enthusiasm for creating a great customer experience – it’ll make your application stand out!

Highlight Your Leadership Skills:As a Night-Shift Hospitality Supervisor, you'll be leading a team. Make sure to showcase any previous leadership roles or experiences in your application. We want to see how you inspire and motivate others, especially in a busy environment.

Be Specific About Your Experience:Don’t just say you’ve worked in a fast-paced coffee shop; tell us about what you did! Include specific examples of how you managed operations, handled busy shifts, or improved customer service. This will help us understand your fit for the role.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at SSP Deutschland GmbH

Know Your Coffee

Familiarise yourself with Starbucks' menu and coffee-making processes. Being able to discuss your favourite drinks or share insights about the brand will show your passion for the role and impress your interviewers.

Showcase Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you motivated your team or resolved conflicts, as this will demonstrate your capability to inspire and manage others.

Emphasise Customer Service

Think of scenarios where you provided exceptional customer service. Be ready to discuss how you handle difficult customers or busy shifts, as this is crucial for maintaining a positive atmosphere at the airport Starbucks.

Ask Insightful Questions

Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you understand if the company culture aligns with your values.