At a Glance
- Tasks: Lead a dynamic team at Starbucks, ensuring great service and a positive atmosphere.
- Company: Join SSP, a leader in hospitality with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.75 per hour, plus an extra £1.50 for night shifts, with employee discounts.
- Other info: Flexible hours, award-winning training, and excellent career development opportunities.
- Why this job: Thrive in a fast-paced environment and make a real impact every day.
- Qualifications: Experience in busy coffee shops and leadership skills are preferred.
The predicted salary is between 28500 - 31500 € per year.
Pay Rate: Rate of pay is £13.75 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour. Hours of operation are 2am to 12am. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it. Experience working in a busy coffee shop is desired. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Supervisor role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE SUPERVISOR ROLE: Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results-focused, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality/coffee shop is ideal and/or if you’ve tackled night shifts before, even better!
AS A SUPERVISOR WE WILL OFFER YOU: Discounted meal and discounted parking while on shifts. Employee Discounts. Friends and Family Discount App. Award-winning training, apprenticeships and development programs. A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Supervisor! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager - Starbucks in Manchester employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on energy and teamwork. As a Duty Manager at Starbucks in Manchester Airport, you'll enjoy competitive pay rates, flexible working hours, and a range of employee benefits including discounted meals and comprehensive training programmes to support your career growth. Join us to lead a passionate team in a dynamic environment where no two days are the same, and make a meaningful impact in the world of hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Starbucks in Manchester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Supervisor role at Starbucks.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences in busy coffee shops and how you handled challenges. We want to see your passion for hospitality shine through!
✨Tip Number 3
Show off your personality! When you apply through our website, make sure your enthusiasm for the role comes across. We love candidates who are not just qualified but also genuinely excited about leading a team in a fast-paced environment.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in the interviewer's mind. It shows you're keen and professional, which is exactly what we look for in a Supervisor at SSP.
We think you need these skills to ace Duty Manager - Starbucks in Manchester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the fast-paced world of hospitality shine through! Share specific experiences that highlight your leadership skills and how you thrive in busy environments like a coffee shop.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Supervisor role at Starbucks. Highlight relevant experience, especially any previous roles where you've led a team or worked during busy shifts. We want to see how you can bring your unique flair to our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Coffee
Brush up on your coffee knowledge! Familiarise yourself with Starbucks' menu, popular drinks, and any seasonal offerings. Being able to discuss your favourite drinks or suggest new ones shows your passion for the brand and the role.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in a busy environment. Think about times when you motivated your team during peak hours or resolved conflicts. This will demonstrate your ability to thrive in a fast-paced setting.
✨Emphasise Flexibility
Since the role requires working various shifts, be ready to discuss your availability and willingness to work nights, weekends, and holidays. Highlight any previous experience with flexible schedules to show you're adaptable.
✨Customer Service Focus
Be prepared to talk about your approach to customer service. Share specific instances where you went above and beyond for a customer or how you handled difficult situations. This will illustrate your commitment to delivering great service.
