SAP & Etrading Coordinator in London

About the Role

Engage and coordinate with Suppliers, Purchasing, Marketing, Supply Chain and Accounts Payable to ensure vendors, products, prices and pack sizes are correctly set up, monitored and maintained accurately in SAP and Lynx within given deadlines in order for units to be able to place orders and process invoices. Ensure orders, invoices and credit notes flow through the system successfully by accurate management of the suppliers’ prices and products.

What you'll be doing

• Ensure suppliers, products/prices are set up and maintained accurately on the systems via workflow systems within agreed SLA.
• Ensure all relevant systems - including SSP UK, SSP IE, SSP NL, RG, and P2U - are accurately updated in line with company requirements.
• Act as a gatekeeper for new supplier management by ensuring all new supplier setups and bank detail updates are thoroughly reviewed and validated before being entered into SAP ECC and S/4HANA.
• Ensure Greggs’ daily sales LXT files are generated and successfully uploaded into Lynx Citrix.
• Validate marketers/NPD Team/Supply Chain Managers requests on workflow systems and liaise with job originators on any missing or inaccurate information.
• Liaise with franchise suppliers and brand team on product catalogue updates.
• Update and maintain the master system with details of products, suppliers, barcodes, allergens information and costs for SSP and Franchise brands.
• Perform weekly data validation before sending updates to units.
• Create new users and units across systems.
• Maintain and update the EDI system by setting up new units and trading locations, creating trading relationships with suppliers, and managing supplier catalogues in line with unit offer numbers.
• Monitor and resolve issues with missing, suspended and rejected invoices/credit notes on the EDI system by liaising with suppliers on correct format files and agreed timeframes to send the documents via EDI.
• Run projects of EDI integration for new and existing suppliers by liaising with suppliers and external service provider.
• Maintain the system with closed units and monitor daily catalogue upload into EDI.
• Run weekly checks and reports for data integrity between the systems and resolve any issues.
• Investigate and resolve the issues logged by units according to the priority of the call by liaising with suppliers, 3rd parties and internal departments, including Group IT.
• Cleanse data and manage Master Data attributes in preparation for the project and data migration from the current systems to new inventory tool.
• Monitor and evaluate the design, selection, implementation, and support of data changes using associated business requirements and design documents.
• Collaborate with cross-functional teams across Group IT, Commercial, Supply Chain, Purchasing and H&S and influence those resources as required to deliver projects effectively.
• Build and maintain relationships with key decision-makers and support the project team in gathering and providing the data.

To be successful in this role you'll need

• Excellent organisational skills.
• Good interpersonal and written communication skills.
• Ability to work in a busy environment and under pressure.
• Ability to prioritise workload depending on business requirements.
• Good knowledge of Microsoft Excel.
• Ability to work within a team and on own initiative.
• High level of attention to detail.
• Understanding of invoice/credit process and account reconciliation.
• Ensure all aspects of role are carried out in accordance with business SLA’s.

Why Join Us

• Employee discounts across our brands (over 400 locations).
• Friends and family discount app.
• Award‑winning training, apprenticeships and development programmes.
• Hybrid working model with flexibility for work–life balance.
• Inclusive and diverse workplace with employee networks and communities.

Ready to start the best part of your journey? Join us at SSP and play a key role in shaping the financial performance of our Rail Gourmet business – where your insight, collaboration, and ownership will help drive our success across the UK and beyond. At SSP, we value diversity and are committed to building a team that reflects a range of backgrounds, skills and perspectives.