At a Glance
- Tasks: Lead a dynamic team in a fast-paced restaurant environment and ensure excellent customer service.
- Company: Join SSP at Monty's Diner, located in Liverpool Airport, working with iconic brands.
- Benefits: Earn £13.75 per hour plus extra for night shifts, tips, and employee discounts.
- Other info: Enjoy award-winning training and flexible shifts in a vibrant atmosphere.
- Why this job: Make an impact every day while developing your leadership skills in hospitality.
- Qualifications: Minimum 2 years of supervisory experience and a passion for customer service.
The predicted salary is between 28500 - 31500 € per year.
Pay Rate: £13.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.25 per hour. Opportunity to earn extra tips and service charge.
Shift Pattern: Full-time, scheduled between 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Restaurant Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Restaurant Supervisor role’s got your name on it.
- 5 years of references and Criminal Record Check required.
- Minimum 2 years’ leadership or supervisory experience required.
- Confident dealing with customers and resolving issues professionally.
- Comfortable leading and motivating a team in a busy environment.
- Applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to sell and handle alcohol.
ABOUT THE RESTAURANT SUPERVISOR ROLE
- Running and overseeing daily shifts.
- Leading and supporting the front of house team during busy trading periods.
- Completing stock counts and placing orders.
- Ensuring compliance standards are completed, including date checks, allergen compliance and Health & Safety records.
- Delivering excellent customer service and confidently handling customer queries.
- Supporting operational standards, cleanliness and organisation throughout the diner.
- Taking ownership of opening, closing and daily operations while solving problems on the go.
AS A RESTAURANT SUPERVISOR WE WILL OFFER YOU
- Discounted Meal while on shifts.
- Discounted parking whilst on shift.
- Employee Discounts.
- Friends and Family Discount App.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Restaurant Supervisor!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Restaurant Supervisor -Monty's Diner in Liverpool employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being an exceptional employer, offering a vibrant work culture where no two days are the same. As a Restaurant Supervisor at Monty's Diner in Liverpool Airport, you'll enjoy competitive pay rates, including additional incentives for late-night shifts, alongside comprehensive training and development opportunities to help you grow in your career. Join our dynamic team and experience the thrill of leading in a fast-paced environment while enjoying employee discounts and a supportive atmosphere that values diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor -Monty's Diner in Liverpool
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in Monty's Diner.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experience where you've successfully led a team or resolved customer issues. Being able to share these stories will make you stand out as a confident candidate.
✨Tip Number 3
Dress the part for your interview! Since you'll be in a fast-paced hospitality environment, showing that you can present yourself well is key. A smart-casual outfit can go a long way in making a great first impression.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit for Monty's Diner.
We think you need these skills to ace Restaurant Supervisor -Monty's Diner in Liverpool
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in a busy environment. We want to see your enthusiasm for making every customer’s experience memorable!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Restaurant Supervisor role at Monty's Diner. Highlight relevant supervisory experience and any achievements that demonstrate your ability to lead a team effectively. We appreciate when applicants take the time to connect their skills with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We’re looking for someone who can communicate well, so make sure your written application reflects that. A tidy, well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Restaurant Supervisor at Monty's Diner. Familiarise yourself with daily operations, customer service expectations, and compliance standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Since this role requires at least two years of supervisory experience, be ready to share specific examples of how you've successfully led a team in a busy environment. Highlight any challenges you've faced and how you motivated your team to deliver excellent service, especially during peak times.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or difficult situations. Think of a few scenarios where you resolved issues effectively. This will demonstrate your problem-solving skills and ability to maintain a positive atmosphere, which is crucial in hospitality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if Monty's Diner is the right fit for you.
