At a Glance
- Tasks: Lead a dynamic team to deliver exceptional service and operational excellence.
- Company: Join the global food travel experts at Tap & Brew.
- Benefits: Enjoy competitive salary, discounts, wellbeing support, and career development.
- Other info: Be part of an inclusive workplace with diverse support networks.
- Why this job: Make a real impact in a vibrant environment while leading a passionate team.
- Qualifications: Experience in bar/restaurant management and strong leadership skills.
The predicted salary is between 37000 - 39000 £ per year.
If you're passionate about food and travel and have bar/restaurant experience, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
As a General Manager, you'll be rewarded with a competitive salary of £37,000-£39,000 (depending on experience) p.a. and enjoy:
- Discounted meal on shift
- Colleague discount - up to 50%
- Friends & Family discount up to 20% (T&C apply)
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational leader to lead our team at Tap & Brew. You'll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills. Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit. Lead and build your team's knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
Ensure the unit is in line with the guidance provided by internal systems. Build strong stakeholder management and trusted relationships with our clients and partners. The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of the journey with us!
General Manager - Tap & Brew in Leeds employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture at Leeds Bradford Airport where passion for food and customer service thrives. As a General Manager at Tap & Brew, you'll benefit from competitive pay, extensive employee support programmes, and opportunities for personal and professional growth, all while being part of a diverse team that values inclusivity and well-being. Join us to inspire your team and create memorable experiences for our customers every day.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Tap & Brew in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Tap & Brew tick and think about how your experience aligns with their values. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've motivated teams, improved customer service, or driven sales in previous roles. We want to see that you can inspire others and make a real impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Tap & Brew. Let’s get you on board!
We think you need these skills to ace General Manager - Tap & Brew in Leeds
Some tips for your application 🫡
Show Your Passion:Let your love for food and travel shine through in your application. We want to see how your experiences align with our mission at Tap & Brew, so don’t hold back on sharing your enthusiasm!
Tailor Your CV:Make sure your CV highlights relevant bar/restaurant experience. We’re looking for leaders who can inspire a team, so showcase any previous management roles or training you've done that fits the bill.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for the General Manager role. Be specific about your achievements and how they relate to delivering exceptional customer service and operational excellence.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Tap & Brew!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Make sure you’re well-versed in the company’s values and mission. Since this role is all about food and travel, brush up on their menu offerings and any unique selling points they have. This shows your genuine interest and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, training, and driving performance. Use specific metrics or outcomes to highlight your impact.
✨Customer Service Focus
This role is all about delivering exceptional customer service. Be ready to discuss how you’ve handled challenging customer situations and what strategies you’ve implemented to enhance customer satisfaction. Share stories that reflect your passion for creating memorable experiences.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, the company culture, or future growth plans. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
