Airport Tap & Brew GM: Lead & Elevate Guest Experience in Leeds

Airport Tap & Brew GM: Lead & Elevate Guest Experience in Leeds

Leeds Full-Time 37000 - 39000 € / year (est.) No home office possible
SSP Deutschland GmbH

At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences at Leeds Bradford Airport.
  • Company: Join SSP Deutschland GmbH, a leader in hospitality.
  • Benefits: Competitive salary, discounts, wellbeing support, and growth opportunities.
  • Other info: Dynamic role with opportunities for personal and professional development.
  • Why this job: Elevate customer service and make a real impact in a vibrant airport setting.
  • Qualifications: Leadership experience in bar/restaurant and a passion for customer service.

The predicted salary is between 37000 - 39000 € per year.

SSP Deutschland GmbH is seeking a General Manager for the Tap & Brew at Leeds Bradford Airport. The role involves leading a team to provide exceptional service while maximizing profits through strong operational management and training.

The ideal candidate will have leadership experience in a bar/restaurant setting and a passion for customer service.

Salary is competitive at £37,000-£39,000 with various perks including discounts, wellbeing support, and development opportunities.

Airport Tap & Brew GM: Lead & Elevate Guest Experience in Leeds employer: SSP Deutschland GmbH

SSP Deutschland GmbH is an excellent employer, offering a vibrant work culture at Leeds Bradford Airport where team collaboration and exceptional guest service are at the forefront. With competitive salaries, comprehensive wellbeing support, and ample opportunities for professional development, employees can thrive in their roles while enjoying unique perks that enhance their work-life balance.

SSP Deutschland GmbH

Contact Detail:

SSP Deutschland GmbH Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Airport Tap & Brew GM: Lead & Elevate Guest Experience in Leeds

Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those who’ve worked at airports or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.

Tip Number 2

Show off your leadership skills! When you get the chance to meet potential employers, share specific examples of how you've successfully led teams in the past. This will help them see you as the perfect fit for the General Manager role.

Tip Number 3

Don’t just apply anywhere; focus on SSP Deutschland GmbH! Tailor your approach to highlight your passion for customer service and operational management. We want to see that you’re genuinely excited about leading the Tap & Brew team.

Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be an awesome fit!

We think you need these skills to ace Airport Tap & Brew GM: Lead & Elevate Guest Experience in Leeds

Leadership Experience
Operational Management
Customer Service
Team Management
Training and Development
Profit Maximisation
Bar/Restaurant Management

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let us see your enthusiasm for delivering top-notch service. Share specific examples of how you've gone above and beyond for guests in previous roles – this will really make you stand out!

Highlight Your Leadership Experience:We want to know about your leadership skills! Make sure to detail your experience managing teams in a bar or restaurant setting. Talk about how you've motivated your team and improved operations to create a fantastic guest experience.

Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Tap & Brew. Mention specific aspects of the job description that resonate with you and how your skills align with our needs.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at SSP Deutschland GmbH

Know Your Venue

Familiarise yourself with the Tap & Brew concept and its offerings. Understand the unique aspects of the Leeds Bradford Airport location, including peak times and customer demographics. This knowledge will show your genuine interest and help you discuss how you can enhance the guest experience.

Showcase Your Leadership Skills

Prepare examples from your past experiences where you've successfully led a team in a bar or restaurant setting. Highlight specific challenges you faced and how you motivated your team to deliver exceptional service. This will demonstrate your capability to lead and elevate the guest experience.

Emphasise Customer Service Passion

Be ready to share your personal philosophy on customer service. Discuss how you’ve gone above and beyond for guests in previous roles. SSP is looking for someone who truly cares about creating memorable experiences, so let that passion shine through in your answers.

Prepare Questions for Them

Think of insightful questions to ask during the interview. Inquire about their training programmes, team culture, or how they measure guest satisfaction. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your values.