At a Glance
- Tasks: Deliver food and drinks to passengers while providing top-notch customer service.
- Company: Join SSP Deutschland GmbH, a leader in on-board hospitality.
- Benefits: Earn £13.65 per hour plus commission, enjoy travel perks and discounts.
- Other info: Comprehensive training provided to help you succeed.
- Why this job: Be part of an exciting team and enhance your customer service skills.
- Qualifications: Customer-facing experience and flexibility for varying shifts.
The predicted salary is between 13 - 14 £ per hour.
SSP Deutschland GmbH is hiring an On-Board Host for TransPennine Express at Liverpool Lime Street Station. This part-time role offers £13.65 per hour with a commission of up to 2.5%. The position involves providing excellent customer service while delivering food and beverage items to passengers on assigned trains.
Candidates should possess customer-facing experience and adapt to varying shifts. Notable benefits include a travel pass, employee discounts, and comprehensive training support.
In-Train Host & Sales Associate — Part-Time employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an excellent employer for those seeking a rewarding part-time role as an In-Train Host & Sales Associate at Liverpool Lime Street Station. With competitive pay, a travel pass, and employee discounts, the company fosters a supportive work culture that prioritises customer service excellence and offers comprehensive training to help employees grow in their roles. Join us to be part of a dynamic team that values your contributions and provides opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land In-Train Host & Sales Associate — Part-Time
✨Tip Number 1
Get to know the company! Research SSP Deutschland GmbH and TransPennine Express. Understanding their values and what they stand for will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing excellent service, think of examples from your past experiences where you've gone above and beyond for customers. We want you to shine when discussing these during your interview!
✨Tip Number 3
Be flexible with your availability! The job involves varying shifts, so showing that you're adaptable and willing to work different hours can set you apart from other candidates. Let them know you're ready to jump in whenever needed!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive tips and resources available there to help you land that In-Train Host & Sales Associate position!
We think you need these skills to ace In-Train Host & Sales Associate — Part-Time
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any previous experience you have in customer-facing roles. We want to see how you've gone above and beyond to provide excellent service, as that's key for this position!
Tailor Your Application:Take a moment to customise your application for the In-Train Host role. Use keywords from the job description to show us that you understand what we're looking for and how you fit the bill.
Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the heart of why you're the perfect fit for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Customer Service Skills
Make sure you can highlight your customer-facing experience. Think of specific examples where you've gone above and beyond for a customer, as this role is all about providing excellent service to passengers.
✨Familiarise Yourself with the Role
Read up on what an On-Board Host does, especially in the context of TransPennine Express. Understanding the specifics of delivering food and beverages will help you answer questions confidently and show your enthusiasm for the position.
✨Prepare for Shift Variability
Since the job involves varying shifts, be ready to discuss your flexibility. Have a few examples ready that demonstrate how you've successfully adapted to changing schedules in previous roles.
✨Show Enthusiasm for the Benefits
The role offers great perks like a travel pass and employee discounts. Expressing genuine interest in these benefits can show your motivation and excitement about joining the team, making you a more appealing candidate.
