Hospitality Duty Manager: Lead Busy Shifts & Team
Hospitality Duty Manager: Lead Busy Shifts & Team

Hospitality Duty Manager: Lead Busy Shifts & Team

Full-Time 13 - 16 Β£ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team and ensure top-notch customer service in a busy Starbucks.
  • Company: Join a leading hospitality company with a vibrant work culture.
  • Benefits: Earn Β£13.30 per hour plus midnight shift incentives and great employee perks.
  • Why this job: Be a key player in creating an energetic atmosphere while developing your leadership skills.
  • Qualifications: Previous leadership experience in hospitality or retail is a must.
  • Other info: Fast-paced environment with opportunities for growth and development.

The predicted salary is between 13 - 16 Β£ per hour.

A leading hospitality company is seeking a Duty Manager for their Starbucks location at Forth Valley Hospital. In this fast-paced role, you will lead a team, ensuring high energy and excellent customer service.

Responsibilities include managing daily operations and fostering a positive atmosphere.

Ideal candidates have previous leadership experience in a busy hospitality or retail environment.

The position offers a competitive pay rate of Β£13.30 per hour, with an additional midnight shift incentive, alongside various employee benefits.

Hospitality Duty Manager: Lead Busy Shifts & Team employer: SSP Deutschland GmbH

Join a dynamic and supportive team at our Starbucks location within Forth Valley Hospital, where we prioritise employee well-being and growth. As a Duty Manager, you'll enjoy competitive pay, shift incentives, and a vibrant work culture that values leadership and exceptional customer service. We are committed to providing our staff with opportunities for professional development in a fast-paced environment, making this an excellent place for those seeking meaningful and rewarding employment.
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Contact Detail:

SSP Deutschland GmbH Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Hospitality Duty Manager: Lead Busy Shifts & Team

✨Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews by practising common questions related to leadership and customer service. We recommend role-playing with a friend or even in front of the mirror to boost your confidence and nail that first impression!

✨Tip Number 3

Showcase your energy and passion during interviews! Remember, as a Duty Manager, you'll be leading a team in a fast-paced environment, so let your enthusiasm shine through. Share specific examples of how you've motivated teams in the past.

✨Tip Number 4

Don't forget to apply through our website! It’s super easy and gives you a better chance of being noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Hospitality Duty Manager: Lead Busy Shifts & Team

Leadership Skills
Customer Service
Team Management
Operational Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Conflict Resolution
Sales Skills
Attention to Detail
Positive Attitude
Multitasking

Some tips for your application 🫑

Show Your Leadership Skills: Make sure to highlight any previous leadership experience you have in hospitality or retail. We want to see how you've successfully managed teams and created a positive atmosphere in busy environments.

Tailor Your Application: Don’t just send the same CV everywhere! Customise your application to reflect the specific skills and experiences that match the Duty Manager role at our Starbucks location. It shows us you’re genuinely interested.

Be Energetic and Engaging: Since this role is all about high energy and excellent customer service, let your personality shine through in your application. We love candidates who can convey their passion for hospitality!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at SSP Deutschland GmbH

✨Know Your Stuff

Before the interview, make sure you’re familiar with Starbucks' values and the specific role of a Duty Manager. Brush up on your knowledge of customer service excellence and how to lead a team in a busy environment. This will show that you’re genuinely interested and prepared.

✨Showcase Your Leadership Skills

Be ready to share specific examples from your past experiences where you successfully led a team or managed a busy shift. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your capability to handle the responsibilities of the role.

✨Emphasise Teamwork and Atmosphere

Since fostering a positive atmosphere is key, think about how you can contribute to team morale. Prepare to discuss strategies you’ve used in the past to keep a team motivated during busy periods. This will highlight your understanding of the hospitality environment.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.

Hospitality Duty Manager: Lead Busy Shifts & Team
SSP Deutschland GmbH
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