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- Tasks: Lead and inspire your team to deliver top-notch customer service and operational excellence.
- Company: Join SSP, the global food travel experts, serving delicious options for travelers everywhere.
- Benefits: Enjoy a competitive salary, up to 50% colleague discount, and access to wellbeing support.
- Why this job: Make a difference daily while developing your leadership skills in a vibrant environment.
- Qualifications: Looking for an inspirational leader with a passion for food and team development.
- Other info: SSP values diversity and offers ongoing development opportunities and a share incentive plan.
The predicted salary is between 28800 - 48000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
As a General Manager, you’ll be rewarded with a competitive salary of up to £40,000 p.a and enjoy:
- Colleague discount – up to 50%
- 75% colleague discount when on shift
- Help at Hand – which includes access to digital GPs, 24/7 helpline for you & family
- Friends & Family discount 20% (T&C apply, not all brands included)
- Wellbeing support through Retail Trust and family friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational leader to lead our team at our Burger King. You’ll have the opportunity to make a difference every day, as you lead your team and business to deliver exceptional customer service and operational excellence.
Responsibilities:
- Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond in their role by developing their operational and leadership skills.
- Coach your team to be passionate and knowledgeable about the products in your unit, building its brand and providing customers with the right range, quality, and service to ensure they keep coming back.
- Lead your team in the driving of trade activity and use your expertise and knowledge to grow sales and maximise profit.
- Lead and build your team’s knowledge to deliver and sustain business Change Plans and resource-planned activities ensuring that hours are worked when and where these would most benefit customers, and to identify and resolve root cause issues, with sustainable solutions and continual reviews.
- Ensure the unit is in line with the guidance provided by internal systems.
- Build strong stakeholder management and trusted relationships with our clients and partners.
- The safety of your colleagues is your top priority, and you ensure your unit is always trading legally by coaching the team to use all security tools available to provide a safer place to work.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
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General Manager - Burger King LS employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Burger King LS
✨Tip Number 1
Show your passion for food and customer service during the interview. Share specific examples of how you've created exceptional experiences for customers in previous roles, as this aligns perfectly with our mission.
✨Tip Number 2
Highlight your leadership skills by discussing how you've successfully trained and developed teams in the past. We value inspirational leaders who can motivate their teams to achieve operational excellence.
✨Tip Number 3
Demonstrate your ability to drive sales and manage trade activities. Prepare to discuss strategies you've implemented that have led to increased profits and customer satisfaction in your previous positions.
✨Tip Number 4
Familiarize yourself with our brand and the specific challenges we face in the food travel industry. Being knowledgeable about our products and services will help you stand out as a candidate who is ready to make an immediate impact.
We think you need these skills to ace General Manager - Burger King LS
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the General Manager position. Understand the key responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Craft a Tailored CV: Make sure your CV reflects your leadership experience and operational excellence. Highlight any previous roles where you've successfully managed teams, improved customer service, or driven sales growth.
Write a Compelling Cover Letter: In your cover letter, express your passion for food and travel, and explain why you're excited about the opportunity to lead at Burger King. Use specific examples from your past experiences that demonstrate your ability to inspire and develop a team.
Showcase Your Leadership Style: During the application process, emphasize your leadership style and how it aligns with the company's values. Discuss how you plan to coach and develop your team, ensuring they deliver exceptional customer service and operational excellence.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Passion for Food and Travel
Make sure to express your enthusiasm for the food industry and travel during the interview. Share any personal experiences that highlight your love for food and how it connects with your leadership style.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your approach to coaching and developing team members, as well as how you handle challenges and drive operational excellence.
✨Understand Customer Service Excellence
Be ready to talk about what exceptional customer service means to you. Provide specific examples of how you've ensured high-quality service in previous roles and how you plan to implement this at Burger King.
✨Highlight Stakeholder Management Experience
Discuss your experience in building strong relationships with stakeholders. Be prepared to explain how you would manage relationships with clients and partners to ensure mutual success.
