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- Tasks: Assist with train-side deliveries and stock control while ensuring health and safety compliance.
- Company: Join Rail Gourmet, a leading provider of catering services in the British Railway Industry.
- Benefits: Enjoy discounted meals, employee discounts, and award-winning training opportunities.
- Why this job: Be part of a dynamic team that values diversity and offers exciting career growth.
- Qualifications: Must be 18+ to apply; no prior experience required as full training is provided.
- Other info: Part-time role with flexible shifts at Newcastle Station.
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FIXED TERM CUSTOMER SERVICE ASSISTANT – NEWCASTLE STATION
Pay Rate: £13.20 per hour.
Hours: Part Time (20 hours).
Shifts: Sunday between 2:30pm to 9:30pm, Monday between 12pm – 7:30pm and Tuesday between 7am – 2pm.
- Due to some responsibilities within the Customer Service Assistant role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.
AS A CUSTOMER SERVICE ASSISTANT YOU’LL:
- Operating delivery equipment for train-side deliveries (Full training provided).
- Loading/offloading catering equipment/stock from TPE trains.
- Order assembly and stock control.
- Comply with Health & Safety/Food Hygiene Regulations.
WHY JOIN AS CUSTOMER SERVICE ASSISTANT?
At Rail Gourmet, we don\’t just offer jobs; we provide dynamic career opportunities with a host of benefits:
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Feel like you could belong at Rail Gourmet?Apply nowand embark on the best part of your journey as Customer Service Assistant!
Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.
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Fixed Term Customer Services Assistant employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fixed Term Customer Services Assistant
✨Tip Number 1
Familiarise yourself with the specific duties of a Customer Service Assistant at Rail Gourmet. Understanding the role's responsibilities, such as operating delivery equipment and complying with health and safety regulations, will help you demonstrate your enthusiasm and readiness during any interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples from previous experiences where you provided excellent service. This could be in retail, hospitality, or any other customer-facing role, as it will highlight your ability to handle various situations effectively.
✨Tip Number 3
Research Rail Gourmet and its values. Being knowledgeable about the company’s commitment to delivering first-class service and its focus on employee development can help you align your answers with their mission during the interview process.
✨Tip Number 4
Prepare questions to ask during your interview. Inquiring about training opportunities or the team culture shows your genuine interest in the position and helps you assess if it's the right fit for you.
We think you need these skills to ace Fixed Term Customer Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Fixed Term Customer Services Assistant position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous customer service experience, any relevant training, and skills that align with the role. Use bullet points for clarity and keep it concise.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at Rail Gourmet and how your background makes you a great fit for the team.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism.
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Company
Before your interview, take some time to research Rail Gourmet. Understand their values, services, and what makes them a leader in the catering and onboard services for the British Railway Industry. This knowledge will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise any previous customer service experience you have, especially in fast-paced environments. Discuss specific situations where you successfully handled customer queries or complaints, as this will demonstrate your capability for the role.
✨Demonstrate Teamwork Skills
As a Customer Service Assistant, you'll be part of a team. Be prepared to discuss examples of how you've worked effectively with others in the past. Highlight your ability to communicate clearly and collaborate to achieve common goals.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, training opportunities, or company culture. This shows that you're engaged and serious about the position.
