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For Companies At a Glance
- Tasks: Lead a dynamic team, manage operations, and deliver excellent customer service.
- Company: Join SSP at M&S Gatwick Airport for an energetic retail experience.
- Benefits: Earn £14.25 per hour plus an extra £1.50 for night shifts, with discounts and training opportunities.
- Other info: Flexible shifts, great atmosphere, and a chance to meet new people every day.
- Why this job: Perfect for those who thrive in fast-paced environments and love leading teams.
- Qualifications: Must be 18+, with experience in retail or hospitality leadership.
The predicted salary is between 30000 - 32000 £ per year.
Pay Rate: £14.25 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.75 per hour.
Shift Pattern: Full-Time (37.5 hrs). Nightshifts between 9pm - 8am, any 5 shifts out of 7. Can be required (occasionally) to work daytime shifts. Working flexibly across weekdays, weekends, bank and public holidays.
Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly! SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
About You
Retail moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Retail Duty Manager role has got your name on it! Due to some responsibilities within the Retail Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About the Retail Duty Manager Role
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
As a Retail Duty Manager we will offer you:
- Discounted Parking whilst on shift
- Discounted Meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift. Step up, lead brilliantly and apply today to join SSP as a Retail Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Nightshift Duty Manager in England employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nightshift Duty Manager in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the retail or hospitality sectors. A personal recommendation can make all the difference when you're aiming for that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching M&S and SSP. Know their values, mission, and what makes them tick. This way, you can show off your enthusiasm and how you fit into their vibrant team culture during the chat.
✨Tip Number 3
Practice common interview questions related to leadership and customer service. Think about your past experiences and how they relate to the fast-paced environment of a Duty Manager. We want you to shine and show them you’re ready to take charge!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at SSP and M&S. Let’s get you that job!
We think you need these skills to ace Nightshift Duty Manager in England
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love leading a team and providing great customer service. Share any relevant experiences that highlight your passion for retail and hospitality.
Tailor Your CV: Make sure your CV is tailored to the Nightshift Duty Manager role. Highlight your previous experience in fast-paced environments and any leadership roles you've had. We’re looking for specific examples that demonstrate your ability to manage a team effectively.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid fluff and focus on what makes you the perfect fit for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about SSP and what we stand for!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Nightshift Duty Manager. Familiarise yourself with the specifics of leading a team in a fast-paced retail environment, and think about how your previous experiences align with these duties.
✨Showcase Your Leadership Skills
During the interview, be ready to share examples of how you've successfully led a team in high-pressure situations. Highlight your ability to keep morale high and inspire others, as this is crucial for the role.
✨Demonstrate Flexibility
Since the job requires working various shifts, including nights and occasional days, express your willingness to adapt. Share any past experiences where you’ve had to adjust your schedule or work under different conditions.
✨Engage with Customer Service Scenarios
Prepare for questions related to customer service challenges. Think of specific instances where you resolved issues or improved customer satisfaction, as this will show your commitment to delivering great service in a busy environment.