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- Tasks: Support the General Manager and lead a passionate team to deliver exceptional service.
- Company: Join Starbucks at Edinburgh Airport, a leader in food travel.
- Benefits: Earn up to £30,000 p.a. with discounts and wellbeing support.
- Why this job: Make a difference daily while inspiring your team and customers.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Enjoy career growth opportunities in a dynamic airport environment.
The predicted salary is between 24000 - 36000 £ per year.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
As Assistant General Manager, you'll be rewarded with a competitive salary of up to £30,000 p.a. and enjoy:
- Colleague discount - up to 50%
- Discounted parking while on shift
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We're looking for an inspirational Assistant General Manager to join our team at Starbucks. You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
Please note that Edinburgh Airport is a secure environment, if successful you will have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Assistant General Manager in Edinburgh employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Starbucks, especially those in management roles. They can give you insider tips on what the company values and how to stand out during your interview.
✨Tip Number 2
Prepare for situational questions! Think about times you've led a team or handled customer service challenges. We want to hear your stories that showcase your leadership and problem-solving skills.
✨Tip Number 3
Show your passion for food and travel! During your interview, share why you love the industry and how you can contribute to creating exceptional experiences for customers at Edinburgh Airport.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Starbucks.
We think you need these skills to ace Assistant General Manager in Edinburgh
Some tips for your application 🫡
Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission at Starbucks, so don’t hold back!
Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. We’re looking for someone who can inspire and mentor, so showcase those skills clearly.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Assistant General Manager role. Be genuine, and share specific examples of how you’ve excelled in similar positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Before the interview, make sure you know the ins and outs of Starbucks and its values. Familiarise yourself with their menu, customer service standards, and any recent news about the company. This shows your passion for the brand and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service quality. Be ready to discuss how you inspire and motivate others.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be prepared to talk about your approach to delivering outstanding service. Share specific instances where you've gone above and beyond for customers, and how you train your team to do the same. This will highlight your commitment to brand quality.
✨Be Ready for Situational Questions
Expect questions that assess your adaptability and resilience. Think of scenarios where you've had to think on your feet or handle unexpected challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
