At a Glance
- Tasks: Lead a dynamic team in a fast-paced hospitality environment and ensure excellent customer service.
- Company: Join SSP, a vibrant company serving happy customers across the UK & Ireland.
- Benefits: Earn £13.75 per hour plus extra for night shifts, with free parking and discounted meals.
- Other info: Flexible part-time hours with opportunities for overtime and career development.
- Why this job: Make an impact every day while meeting new people and enjoying a lively atmosphere.
- Qualifications: Must be 18+, with previous team leadership experience in hospitality or retail.
The predicted salary is between 28500 - 31500 £ per year.
Pay Rate: £13.75 per hour + an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.25 per hour.
Shift Pattern: Part-Time (28+ hrs with overtime opportunities). Shifts scheduled between 5am - 10pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Supervisor where the energy’s high and the vibe is friendly! SSP serves thousands of happy customers in airports and train stations across the UK & Ireland. Every shift is a chance to meet new people and learn something new - perfect for people who love to stay on the go!
ABOUT YOU: Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Bar Supervisor role has got your name on it! Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts. Candidates must be available to work from 5am. Previous experience leading a team is essential.
ABOUT THE DUTY MANAGER ROLE:
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focussed, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail environment is ideal!
AS A DUTY MANAGER WE WILL OFFER YOU:
- Free Parking whilst on shift
- Discounted Meal while on shifts
- Employee Discounts
- Friends and Family Discount App
- Award-winning training, apprenticeships and development programs
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager - Lead Busy Hospitality Teams employer: SSP Deutschland GmbH
At SSP, we pride ourselves on being an excellent employer, offering a vibrant work culture where every shift is an opportunity to connect with diverse customers and lead dynamic teams. With competitive pay rates, flexible working hours, and a commitment to employee development through award-winning training programmes, we ensure that our Duty Managers thrive in a fast-paced environment while enjoying unique benefits like free parking and discounted meals. Join us at Forth Valley Hospital, where your leadership can truly make a difference in delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Lead Busy Hospitality Teams
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Duty Manager role.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We suggest role-playing with a mate to get comfortable with your answers and showcase your experience leading busy teams.
✨Tip Number 3
Show your passion for hospitality during the interview! Share specific examples of how you've kept energy high and created a positive atmosphere in previous roles. This will help you stand out as the perfect fit for the Duty Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at SSP!
We think you need these skills to ace Duty Manager - Lead Busy Hospitality Teams
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your enthusiasm and how you thrive in busy environments. We want to see that energy and passion right from the start!
Highlight Your Leadership Skills:As a Duty Manager, leading a team is key. Make sure to include examples of when you've successfully led a team in a fast-paced setting. We’re looking for those moments where you inspired others and kept the vibe positive, so don’t hold back!
Tailor Your Application:Take a moment to read through the job description and tailor your application accordingly. Use keywords from the listing to show that you understand what we’re looking for. This helps us see how you fit into our team at SSP!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your skills and experience in a way that stands out to us. Don’t miss out on this opportunity!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Before the interview, make sure you understand the role of a Duty Manager in a busy hospitality environment. Familiarise yourself with SSP's values and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since previous experience leading a team is essential, be ready to share specific examples of how you've successfully managed a team in high-pressure situations. Highlight your ability to inspire and motivate others, as this is key for the role.
✨Demonstrate Problem-Solving Abilities
The Duty Manager role involves solving problems on the fly. Prepare to discuss scenarios where you've had to think on your feet and resolve issues quickly. This will show that you can handle the fast-paced nature of the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
