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For Companies At a Glance
- Tasks: Oversee operations and ensure customer satisfaction in a high-volume hospitality setting.
- Company: Join a leading hospitality company at London Heathrow Airport.
- Benefits: Earn £14.75 per hour, rising to £16.25 for late-night shifts.
- Why this job: Be part of a beloved UK brand and create exceptional food and drink experiences.
- Qualifications: Experience in high-volume hospitality or retail roles is essential.
- Other info: Dynamic work environment with opportunities for growth and development.
The predicted salary is between 29000 - 42000 £ per year.
A leading hospitality company is seeking a Duty Manager for M&S at London Heathrow Airport. This full-time position requires prior experience in a similar high-volume hospitality or retail role. You will oversee operations, ensure customer satisfaction, and handle alcohol service.
The role offers a pay rate of £14.75 per hour, increasing to £16.25 during late-night shifts. Join us to contribute to the success of a beloved UK brand and provide exceptional food and drink experiences.
Duty Manager - High-Volume Hospitality Leader at Heathrow employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - High-Volume Hospitality Leader at Heathrow
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at Heathrow or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past roles where you’ve gone above and beyond for customers. We want to see that passion for providing exceptional experiences!
✨Tip Number 3
Showcase your leadership skills! As a Duty Manager, you'll be overseeing operations, so be ready to discuss how you've successfully managed teams in high-pressure situations. We love hearing about your hands-on experience!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to contribute to our beloved brand.
We think you need these skills to ace Duty Manager - High-Volume Hospitality Leader at Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-volume hospitality or retail roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how you can contribute to our team at M&S. Keep it engaging and relevant to the job description.
Showcase Customer Service Skills: Since customer satisfaction is key in this role, make sure to include examples of how you've gone above and beyond for customers in your previous jobs. We love to see that dedication!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the position. Don’t miss out on this opportunity!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Hospitality Stuff
Make sure you brush up on your knowledge of high-volume hospitality operations. Be ready to discuss your previous experiences and how they relate to managing busy environments, especially in retail or food service.
✨Customer Satisfaction is Key
Prepare examples of how you've handled customer complaints or ensured satisfaction in past roles. This will show that you understand the importance of keeping customers happy, especially in a fast-paced setting like Heathrow.
✨Alcohol Service Awareness
Since the role involves handling alcohol service, be familiar with relevant laws and best practices. You might want to mention any certifications or training you've had in this area during the interview.
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Think of specific instances where you've successfully managed a team or resolved conflicts. Highlighting your leadership style will demonstrate that you're ready for this responsibility.
