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- Tasks: Lead a dynamic team in a fast-paced hospitality environment at Stansted Airport.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.80 per hour plus an extra £1.50 for night shifts, with employee discounts.
- Why this job: Make an impact every day while enjoying a vibrant atmosphere and leadership role.
- Qualifications: Previous experience in hospitality or retail leadership preferred; must be 18+.
- Other info: Enjoy award-winning training and excellent career development opportunities.
Pay Rate: £13.80 per hour + an extra £1.50 per hour for hours worked between midnight and 6am.
We have Full Time (30-40hrs) roles available. Hours of operation are 3am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager and step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
ABOUT YOU
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
ABOUT THE DUTY MANAGER ROLE
- Take ownership of opening, closing, and daily operations while solving problems on the fly.
- Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
- Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
- Results focused, staying informed about unit performance and championing improvements.
- Previous experience leading a team in a busy Hospitality or Retail role is preferred.
AS A DUTY MANAGER WE WILL OFFER YOU
- Discounted Meal and free parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching SSP and its brands. Show us you know what we’re about and how you can contribute to our team. Bring your passion for hospitality to the table – we love seeing candidates who are genuinely excited about the role!
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve led a team or solved problems on the fly. We want to see how you handle pressure and keep the energy high during busy shifts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at SSP as a Duty Manager.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leading teams and delivering great customer service. This shows us you’re serious about joining our team at SSP!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforwardness, so don’t be afraid to get straight to the good stuff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Role Inside Out
Before your interview, make sure you understand the Duty Manager role thoroughly. Familiarise yourself with the responsibilities like leading a team, managing operations, and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight how you kept the energy high and maintained a positive atmosphere during busy shifts.
✨Demonstrate Problem-Solving Abilities
The role involves solving problems on the fly, so be ready to discuss how you've tackled unexpected challenges in previous jobs. Think of specific instances where your quick thinking made a difference, and explain your thought process during those moments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
