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- Tasks: Lead a team to create an amazing customer experience in a fast-paced environment.
- Company: Join a diverse and inclusive team at M&S Simply Food.
- Benefits: Earn £15.11 per hour with fantastic discounts and flexible hours.
- Why this job: Make a real impact while developing your leadership skills in retail.
- Qualifications: Must have 1 year of supervisory experience and be 18+.
- Other info: Access award-winning training and career growth opportunities.
The predicted salary is between 27200 - 31200 £ per year.
Previous experience in a similar role is essential.
Pay Rate: £13.61 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 am, bringing your rate of pay to £15.11 per hour.
Part Time position 20 hours per week working flexibly on weekdays, weekends and bank holidays. Shift Times are scheduled between the hours of 5am - 9pm.
You will have at least 1 year of experience working as a supervisor/manager in a similar high-volume hospitality or retail role. Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
Benefits:
- 75% discount on your meal while on shift.
- Employee Discounts: Enjoy up to a 50% discount, including 20% off on alcoholic beverages, at various SSP brands and franchises across the UK.
- Friends and Family App: 20% discount across our Catering, Whistlestop and Urban Express units (T&C apply).
- Continuous Growth: Access award-winning training, apprenticeships (dependent on location), and development programs to enhance your skills and advance your career, Duty Manager Development Programme and Chef Academy.
- Colleague Rewards: Shopping discounts, GP appointments, 24/7 helpline, financial and wellbeing support for you and your loved ones.
- Health and Wellbeing Support: Flexible working, comprehensive family-friendly leave, Retail Trust.
- Culture: Diversity and inclusion; networks such as LGBTQ+, Women’s Network, Neurodiversity and Disability.
- Financial Support: Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates and more.
AS A DUTY MANAGER YOU’LL:
- Take charge of creating a clean, welcoming atmosphere that surpasses customer expectations, consistently aiming to improve service.
- Guide and support colleagues, maintaining a safe working and dining environment whilst being the go-to person for day-to-day queries.
- Coordinate team efforts: oversee the unit's opening and closing, ensuring operational excellence, adhering to guidelines, and completing necessary documentation.
- Focus on operational efficiency, staying informed about unit performance, championing improvements and simplifying operations.
- Recognise and celebrate exceptional service within the team, leading by example, promoting inclusivity and motivation.
- Build strong relationships, communicate effectively, and make thoughtful decisions that ensure the team's success and deliver excellence in customer service.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Duty Manager in Coventry employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and retail sectors. Let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research M&S Simply Food and understand their values and culture. Think about how your experience aligns with their expectations, especially in creating a welcoming atmosphere and improving service.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've guided teams and improved operational efficiency in previous roles. This will demonstrate that you’re ready to take charge as a Duty Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Don’t miss out on this opportunity!
We think you need these skills to ace Duty Manager in Coventry
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in a similar role. We want to see how your background aligns with the Duty Manager position, so don’t hold back on those relevant skills and achievements!
Tailor Your Application: Take a moment to customise your application for this specific role. Use keywords from the job description to show us you understand what we’re looking for and how you fit into our team.
Be Yourself: Let your personality shine through in your application! We value authenticity, so don’t be afraid to express why you’re passionate about this role and what makes you a great fit for our culture.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Make sure you brush up on your previous experience in hospitality or retail management. Be ready to share specific examples of how you've improved service or handled challenges in high-volume environments. This will show that you understand the role and can bring valuable insights.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be guiding and supporting your team. Prepare to discuss your leadership style and how you've motivated your colleagues in the past. Think of instances where you celebrated team successes or resolved conflicts effectively.
✨Understand the Company Culture
Familiarise yourself with SSP's values around diversity and inclusion. Be prepared to discuss how you can contribute to a welcoming atmosphere and promote inclusivity within the team. This shows that you're not just a fit for the role, but also for the company culture.
✨Ask Thoughtful Questions
Prepare some questions that demonstrate your interest in the role and the company. You might ask about the training programmes available or how they measure operational efficiency. This shows that you're proactive and genuinely interested in growing with the company.