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- Tasks: Lead a dynamic team in busy hospitality settings and ensure excellent customer service.
- Company: Join SSP and work with iconic brands like Starbucks and Burger King.
- Benefits: Earn £13.11 per hour plus extra for night shifts, with great employee discounts.
- Why this job: Step into a fast-paced role where every day is different and impactful.
- Qualifications: Previous leadership experience in hospitality or retail preferred; must be 18+.
- Other info: Enjoy award-winning training and development opportunities in a diverse environment.
The predicted salary is between 13 - 14 £ per hour.
Pay Rate: £13.11 per hour + an extra £1.50 per hour for hours worked between midnight and 6am, bringing your rate of pay to £14.61 per hour. Hours of operation are 3am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.
Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!
About You
Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it. 5 years of references and Criminal Record Check required. Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
About the Duty Manager Role
Take ownership of opening, closing, and daily operations while solving problems on the fly. Lead your team through busy shifts, keeping the energy high and the atmosphere positive. Inspire your team to deliver great customer service, be the go-to person for customer and team queries. Results focussed, staying informed about unit performance and championing improvements. Previous experience leading a team in busy Hospitality or Retail is ideal and/or if you’ve tackled night shifts before, even better!
Benefits
- Discounted Meal and free Parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.
Step up, lead brilliantly and apply today to join SSP as a Duty Manager! At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
Duty Manager in Cardiff employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when you're aiming for that Duty Manager role.
✨Tip Number 2
Prepare for the interview by researching SSP and its brands. Show us you know what we’re about and how you can contribute to our team. Bring your passion for hospitality to the table and let it shine!
✨Tip Number 3
Practice common interview questions related to leadership and customer service. We want to see how you handle pressure and inspire your team during busy shifts. Role-play with a friend to boost your confidence!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, so keep checking back for new roles!
We think you need these skills to ace Duty Manager in Cardiff
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through! Share specific experiences that highlight your leadership skills and how you thrive in fast-paced environments. We want to see your enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience, especially in leading teams and delivering great service. We appreciate when applicants take the time to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know the Company and Its Brands
Before your interview, do some homework on SSP and the brands they work with, like Starbucks and Burger King. Understanding their values and what makes them tick will help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll be leading a team in a fast-paced environment. Prepare examples of how you've successfully managed teams before, especially during busy shifts. Highlight your ability to inspire and motivate others!
✨Demonstrate Problem-Solving Abilities
Expect questions about how you handle challenges on the fly. Think of specific situations where you’ve solved problems quickly and effectively. This will show that you can keep the energy high and the atmosphere positive, even under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
