At a Glance
- Tasks: Support the General Manager and inspire your team to deliver exceptional customer service.
- Company: Join M&S Simply Food, a leader in food travel at Heathrow.
- Benefits: Enjoy up to 50% discount, wellbeing support, and ongoing development opportunities.
- Other info: Be part of an inclusive team that values diverse backgrounds and perspectives.
- Why this job: Make a difference daily while working in a dynamic and supportive environment.
- Qualifications: Proven leadership experience and a passion for customer service.
The predicted salary is between 32000 - 34000 £ per year.
If you’re passionate about food and travel, you’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you’re flying, taking a train, or just passing by, we have the best food and drink options for you.
As Assistant Store Manager, you’ll be rewarded with a competitive salary between £32,000 and £34,000 p.a and enjoy:
- Colleague discount - up to 50%
- 75% colleague discount when on shift
- Friends & Family discount 20% (T&C apply does not apply to all brands)
- Access to digital GPs, 24/7 helpline for you & family
- Wellbeing support and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ+ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
We’re looking for an inspirational Assistant Store Manager to join our team at M&S Simply Food. You’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.
As Assistant Store Manager you’ll:
- Be passionate and dedicated and a strong support to the General Manager.
- Have the highest standards of brand quality and safety for our customers and team.
- Be an inspiration to the team to deliver outstanding customer service and loyalty.
- Mentor and train the team to grow and excel.
- Have proven experience and confidence in leading a team.
- Set an example of excellent service skills.
- Communicate effectively and clearly.
- Be adaptable and resilient in any situation.
SSP are proud to be an equal-opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives. Start the best part of your journey with us!
Assistant Store Manager employer: SSP Deutschland GmbH
SSP Deutschland GmbH is an excellent employer for those seeking a vibrant and rewarding career in hospitality at Bournemouth Airport. With flexible shifts, competitive night premiums, and a supportive work culture, employees enjoy discounted meals and exclusive discounts while working with renowned brands like M&S and Starbucks. The company fosters growth opportunities and values a team-oriented environment, making it an ideal place for passionate individuals to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at M&S Simply Food on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to team leadership and customer service. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively.
✨Tip Number 3
Show your passion for food and travel during the interview! Share personal stories that connect your interests with the role. It’s all about making that emotional connection with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion:Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission at M&S Simply Food, so don’t hold back!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Assistant Store Manager role. We’re looking for leadership skills and customer service excellence, so showcase those achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Be personal, be engaging, and connect your experiences to what we value at M&S Simply Food.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at SSP Deutschland GmbH
✨Know Your Stuff
Before the interview, make sure you’re familiar with M&S Simply Food and their values. Understand their commitment to quality and customer service. This will help you demonstrate your passion for food and travel, which is key for the Assistant Store Manager role.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading a team. Prepare specific examples of how you've mentored or trained others, and how you’ve inspired your team to deliver excellent customer service. This will show that you can be a strong support to the General Manager.
✨Communicate Clearly
Effective communication is crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your responses and ensure you convey your ideas effectively.
✨Embrace Adaptability
The job requires resilience and adaptability. Think of situations where you had to adjust quickly to changes or challenges. Sharing these experiences will highlight your ability to thrive in a fast-paced environment like an airport store.
