Assistant General Manager

Assistant General Manager

Bristol Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the General Manager and lead a team to deliver exceptional customer service.
  • Company: Join the global food travel experts at Starbucks.
  • Benefits: Competitive salary, up to 75% discount, wellbeing support, and development opportunities.
  • Why this job: Make a difference daily while inspiring your team in a vibrant environment.
  • Qualifications: Proven leadership experience and a passion for customer service.
  • Other info: Equal-opportunity employer with a focus on diverse backgrounds and perspectives.

The predicted salary is between 24000 - 32000 £ per year.

Assistant General Manager – West Cornwall Pasty & Cafe Local @ Bristol Temple Meads Station

If you\’re passionate about food and travel, you\’ve come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you\’re flying, taking a train, or just passing by, we have the best food and drink options for you.

As Assistant General Manager, you\’ll be rewarded with a competitive salary of £30,000 p.a. and enjoy:

  • Colleague discount – up to 50%
  • Friends & Family discount 20% (T&C apply does not apply to all brands)
  • Access to digital GPs, 24/7 helpline for you & family
  • Wellbeing support and family-friendly leave
  • Variety of networks to support you, Neurodiversity, LGBTQ and many more
  • Life assurance
  • Apprenticeships and ongoing development opportunities
  • Share incentive plan (SIP)

Responsibilities & Qualifications

We\’re looking for an inspirational Assistant General Manager to join our team. You\’ll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence.

  • Be passionate and dedicated and a strong support to the General Manager.
  • Have the highest standards of brand quality and safety for our customers and team.
  • Be an inspiration to the team to deliver outstanding customer service and loyalty.
  • Mentor and train the team to grow and excel.
  • Have proven experience and confidence in leading a team.
  • Set an example of excellent service skills.
  • Communicate effectively and clearly.
  • Be adaptable and resilient in any situation.

SSP are proud to be an equal-opportunity employer that seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of your journey with us!

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Assistant General Manager employer: SSP Deutschland GmbH

At SSP, we pride ourselves on being a leading employer in the food travel sector, offering a vibrant work culture that values diversity and inclusion. As an Assistant General Manager, you'll benefit from competitive pay, extensive employee discounts, and access to ongoing development opportunities, all while working in a dynamic environment that encourages personal growth and teamwork. Join us at Starbucks, where your passion for food and travel can flourish, and make a meaningful impact every day.
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Contact Detail:

SSP Deutschland GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect with current employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you show genuine interest and make a lasting impression during your chat.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements effectively.

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team. Plus, it’s a great chance to reiterate your enthusiasm for the role.

We think you need these skills to ace Assistant General Manager

Customer Service
Team Leadership
Operational Excellence
Brand Quality Standards
Safety Standards
Mentoring and Training
Effective Communication
Adaptability
Resilience
Passion for Food and Travel

Some tips for your application 🫡

Show Your Passion: Let your love for food and travel shine through in your application. We want to see how your enthusiasm aligns with our mission to provide the best food and drink options.

Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and team leadership. We’re looking for someone who can inspire and mentor, so showcase those skills!

Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Assistant General Manager role. Be genuine, share your story, and connect your experiences to what we do at Starbucks.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at SSP Deutschland GmbH

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their values, mission, and the specific role of an Assistant General Manager. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As an Assistant General Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved customer service. Be ready to discuss how you can motivate others to deliver exceptional service.

✨Prepare for Situational Questions

Expect questions that assess your adaptability and problem-solving skills. Think of scenarios where you had to handle difficult situations or adapt to changes quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.

✨Ask Thoughtful Questions

At the end of the interview, you’ll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the company is the right fit for you.

Assistant General Manager
SSP Deutschland GmbH
Location: Bristol
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