Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service at Tap & Brew Bar.
- Company: Join the global food travel experts at Newcastle Airport, serving delicious options for travelers.
- Benefits: Earn £12.38 per hour plus an extra £1.50 for late-night shifts; enjoy additional service charges.
- Why this job: Perfect for food and travel lovers; thrive in a fast-paced, rewarding environment.
- Qualifications: Must be 18+ to serve alcohol; references required for the last 5 years.
- Other info: Full-time role with shifts between 4:00am and 10:00pm, including weekends.
About the Role
Duty Manage r at Tap & Brew Bar, Newcastle Airport
Pay Rate: £12.38 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £13.88 per hour. We offer additional service charge.
Shift pattern: Full Time(up to 40 hours), scheduled between 4:00am and 22:00pm, including weekends.
Successful candidates will be required to provide references for the last 5 years and undergo a Criminal Record Check in line with Airport Security Regulations.
Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts and will be required to handle and serve alcohol.
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
Join our dynamic team as a Duty Manager! Lead by example in a fast-paced environment, driving excellence in customer service. We're seeking a motivated leader with a passion for fostering success. If you thrive in a challenging yet rewarding atmosphere, this role is your next step towards career fulfilment!
Duty Manager - Tap & Brew AS employer: SSP Careers
Contact Detail:
SSP Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Tap & Brew AS
✨Tip Number 1
Familiarize yourself with the brands and food options we offer at Tap & Brew. Understanding our menu and the unique selling points of each brand will help you stand out during the interview.
✨Tip Number 2
Highlight your leadership experience in fast-paced environments. Be ready to share specific examples of how you've successfully managed teams and improved customer service in previous roles.
✨Tip Number 3
Prepare to discuss your passion for food and travel. Show us how this passion drives your work ethic and customer service approach, as it aligns perfectly with our mission at Tap & Brew.
✨Tip Number 4
Since you'll need to handle alcohol, be prepared to discuss your experience with responsible service. If you have any relevant certifications, make sure to mention them during your conversation.
We think you need these skills to ace Duty Manager - Tap & Brew AS
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Duty Manager at Tap & Brew. Highlight your leadership skills and experience in customer service, as these are crucial for the role.
Tailor Your CV: Customize your CV to reflect relevant experience in hospitality and management. Include specific examples of how you've driven excellence in customer service and led teams in fast-paced environments.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for food and travel. Mention your ability to work flexible hours and your readiness to handle responsibilities like serving alcohol.
Prepare for References: Since references from the last 5 years are required, reach out to former employers or colleagues who can vouch for your skills and work ethic. Ensure they are ready to provide positive feedback when contacted.
How to prepare for a job interview at SSP Careers
✨Show Your Leadership Skills
As a Duty Manager, you'll need to lead by example. Be prepared to share specific examples of how you've successfully managed a team or handled challenging situations in the past.
✨Demonstrate Your Passion for Customer Service
This role requires a strong focus on customer satisfaction. Highlight your experiences where you went above and beyond to ensure customers had a great experience, especially in a fast-paced environment.
✨Know the Company and Its Brands
Familiarize yourself with the various brands and food options offered at Tap & Brew. Showing that you understand the company's mission and values will demonstrate your genuine interest in the role.
✨Prepare for Questions on Handling Alcohol
Since you'll be required to handle and serve alcohol, be ready to discuss your experience with responsible service and any relevant training you may have completed.
