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- Tasks: Manage cash operations across food and beverage units at Stansted Airport.
- Company: Join SSP, the global food travel experts with over 500 brands.
- Benefits: Enjoy flexible working, discounts, wellbeing support, and development opportunities.
- Why this job: Be part of a dynamic team in a fast-paced environment while ensuring top-notch customer service.
- Qualifications: Strong leadership, attention to detail, and proficiency in Microsoft Office required.
- Other info: Secure airport environment; background checks are mandatory.
The predicted salary is between 23400 - 34800 £ per year.
About the Role
Cash Office Manager – Stansted Airport
If you're passionate about food and travel, you've come to the right place. We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you.
We work with more than 500 brands, from our own creations like Upper Crust, Millie’s Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.
As a Cash Office Manager, you'll be rewarded with a competitive salary of £29,400 p.a. and enjoy:
- Discounted meal on shift
- Colleague discount – up to 50%
- Friends & Family discount 20% (T&C apply, not available for all SSP brands)
- Flexible working
- Management bonus scheme
- Help at Hand – which includes access to digital GPs, 24/7 helpline for you & family
- Wellbeing support through Retail Trust and family-friendly leave
- Variety of networks to support you, Neurodiversity, LGBTQ and many more
- Life assurance
- Apprenticeships and ongoing development opportunities
- Share incentive plan (SIP)
As Cash Office Manager you'll oversee all the cash management across multiple food and beverage units in Stansted Airport and across Cambridge & East Anglia. You will be in charge of managing the overall cash office function as well as being responsible for reconciling cash, credit cards and other tender types received in our stores. Working with all our General Managers to ensure that cash is processed safely and securely, recorded and managed to ensure that there are no unaccounted cash losses or issues on site. You’ll be someone who is passionate about delivering fantastic customer service and standards within a very structured and security sensitive environment. This is a full time role (40 hours a week between the hours of 8am earliest start, and 6pm latest finish).
To be successful in this role, you will need:
- Proven ability of managing people effectively and developing team members.
- High level of attention to detail with strong verbal and written communication and analytical skills.
- Logical problem solving skills and be able to multitask and deal with interruptions to workload.
- Methodical and pragmatic approach to your way of working.
- Excellent Microsoft Office skills, particularly Excel, and you will need to be comfortable with using and learning basic functions of our company IT systems.
Please note that Stansted Airport location is a secure environment, if successful you’ll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations.
SSP are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
Start the best part of your journey with us!
Cash Office Manager employer: SSP Careers
Contact Detail:
SSP Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cash Office Manager
✨Tip Number 1
Familiarize yourself with the specific cash management systems used in the food and beverage industry. Understanding these systems will give you an edge during discussions with hiring managers.
✨Tip Number 2
Highlight your experience in managing teams effectively. Be prepared to share examples of how you've developed team members and improved their performance in previous roles.
✨Tip Number 3
Demonstrate your attention to detail by preparing for potential questions about cash reconciliation processes. Being able to discuss this knowledgeably will show your suitability for the role.
✨Tip Number 4
Since the role requires strong Excel skills, consider brushing up on your Excel capabilities. Being able to showcase your proficiency can set you apart from other candidates.
We think you need these skills to ace Cash Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in cash management and team leadership. Use specific examples that demonstrate your attention to detail and problem-solving skills.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for food and travel, as well as your commitment to delivering excellent customer service. Mention your familiarity with cash office functions and your ability to work in a structured environment.
Highlight Relevant Skills: Emphasize your proficiency in Microsoft Office, especially Excel, and any experience with IT systems. Make sure to mention your strong verbal and written communication skills.
Prepare for Background Checks: Since the role requires a criminal record check, be ready to provide references covering the last 5 years. Ensure that your references are aware they may be contacted.
How to prepare for a job interview at SSP Careers
✨Show Your Passion for Customer Service
As a Cash Office Manager, you'll need to demonstrate your commitment to delivering fantastic customer service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Highlight Your Attention to Detail
This role requires a high level of attention to detail. Be prepared to discuss how you've successfully managed cash or financial records in previous positions, emphasizing your accuracy and thoroughness.
✨Demonstrate Problem-Solving Skills
Expect questions that assess your logical problem-solving abilities. Prepare to share specific instances where you faced challenges in cash management and how you resolved them effectively.
✨Familiarize Yourself with Microsoft Excel
Since excellent Microsoft Office skills, particularly in Excel, are crucial for this role, brush up on your Excel knowledge. Be ready to discuss how you've used Excel in past roles to manage data or perform analyses.
